Added Oct 28, 2026
Proto
Freemium · $150/moAI customer support agents in local languages for public institutions
What is Proto?
Proto builds AI agents and support workflows for governments, payment systems and healthcare providers, with a focus on local languages. Alongside automated resolution it handles complaints, dispute mediation and tracing of fraudulent payments.
The platform includes AI agents, a shared inbox, live chat, ticketing, user profiles and analytics, with channels such as WhatsApp, LINE, voice and web. A trend detection feature watches conversations for emerging problems.
A trust layer covers consumer redress, mediation tools for human mediators and fund recovery for instant payment systems. Enterprise customers can host it on premises, and voice text-to-speech and speech recognition are billed from a separate credit balance.
Features
- AI support agents
- Omnichannel inbox
- Complaint and redress handling
- Dispute mediation
- Fraud fund recovery
- On-premise option
Tags
Releases
+ Submit new release- Listed
Proto was added to the directory.
Organization
Proto
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $150/mo
- Billing frequency
- Monthly
Proto plans
Starter
Free
- 1,000 credits
- 1 AI agent
- 2 channels
Lite
$150/mo
- 5,000 credits
- 2 AI agents
- 6 channels
Pro
$990/mo
- 25,000 credits
- 10 training data sources
Total
$1990/mo
- 50,000 credits
- 6 AI agents
- All channels
Enterprise
From $5,000/mo
- 100,000+ credits
- On-premise hosting
- AI agent network
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Proto site.Official pricing
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Pros and cons
Pros
- Strong local language focus
- Built for regulated institutions
- Free plan to test workflows
Cons
- Paid tiers get expensive quickly
- Voice usage billed separately
- Aimed at institutions, not small shops
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Q&A
What is Proto?
Proto builds AI agents and support workflows for governments, payment systems and healthcare providers, with a focus on local languages. Alongside automated resolution it handles complaints, dispute mediation and tracing of fraudulent payments.
Which messaging channels does Proto support?
It lists WhatsApp, LINE, voice and web chat, with all channels unlocked on the higher plans.
Can Proto be hosted on our own servers?
Yes. On-premise hosting is part of the Enterprise plan.
How much does Proto cost?
Proto is freemium, with paid plans from $150/mo.
Is there a free version of Proto?
Yes. Proto has a free plan, and paid plans add more usage and features.
What are the main features of Proto?
AI support agents, Omnichannel inbox, Complaint and redress handling, Dispute mediation, Fraud fund recovery, On-premise option.
Who makes Proto?
Proto is made by Proto.
What are the best alternatives to Proto?
Popular alternatives include Kommunicate, MetaDialog, Askli.