Added Oct 29, 2026
Keatext
Free trial · $550/moText analytics for reviews, surveys and support tickets
What is Keatext?
Keatext analyses customer feedback from reviews, surveys and support tickets in one place and gives AI-based recommendations for improving satisfaction. It serves customer experience, product and marketing teams.
The platform groups unstructured comments into themes, offers dashboards that can be edited and shared, and produces focus recommendations on what to fix first. Connectors such as Zendesk bring in data, and add-ons cover data acquisition and extra connectors.
Plans are priced by the number of records analysed per year rather than by seat. A free proof of concept replaces a self-serve trial and needs no credit card, and the site is available in English and French.
Features
- Review and survey analysis
- Focus recommendations
- Editable dashboards
- Data connectors
- Support ticket analysis
Tags
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Organization
Keatext
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $550/mo
- Billing frequency
- Monthly
Keatext plans
Basic
$550/mo
- Up to 10,000 records per year
- One dashboard
- CSV integration
Pro
$999/mo
- Up to 20,000 records per year
- Dashboard editing and sharing
- Knowledge management
Enterprise
From $1,650/mo
- 30,000+ records per year
- Unlimited dashboards
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Keatext site.Official pricing
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Pros and cons
Pros
- Combines reviews, surveys and tickets
- Free proof of concept, no card
- Priced by volume, not by seat
Cons
- Starts at $550 per month
- Record limits cap the lower plans
- Add-ons cost extra
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Q&A
What is Keatext?
Keatext analyses customer feedback from reviews, surveys and support tickets in one place and gives AI-based recommendations for improving satisfaction. It serves customer experience, product and marketing teams.
Can I try Keatext without a credit card?
Yes. The site offers free access through a tailored proof of concept and says no credit card is required.
How much does Keatext cost?
Keatext is free trial, with paid plans from $550/mo.
Is there a free version of Keatext?
No, but you can try it free before paying.
What are the main features of Keatext?
Review and survey analysis, Focus recommendations, Editable dashboards, Data connectors, Support ticket analysis.
Who makes Keatext?
Keatext is made by Keatext.
What are the best alternatives to Keatext?
Popular alternatives include Kimola, Enterpret, Canvs.