kitio.aiAdded Nov 5, 2026
Engageware
PaidGoverned AI agents for banks, insurers and telecom customers
What is Engageware?
Engageware, which includes the Aivo suite, offers customer engagement software for regulated industries, with conversational AI agents, voice AI, live human-assisted chat and appointment routing. Banks, insurers and telecom companies use it to serve customers under compliance rules.
The suite covers an AgentBot for conversational engagement, campaign orchestration, a studio for designing AI experiences, a help assistant and knowledge management for employees. Scheduling products include a Salesforce-embedded scheduler and lobby management for in-branch arrivals. The company cites SOC 2, FINRA and GDPR alignment and supports WhatsApp.
Features
- AgentBot conversational AI
- Voice AI
- Appointment scheduling
- Salesforce scheduler
- Knowledge management
- WhatsApp engagement
Tags
Releases
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Engageware was added to the directory.
Organization
Engageware
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Designed for regulated industries
- Chat, voice and scheduling in one suite
- Embeds scheduling inside Salesforce
Cons
- No public pricing
- Geared to large financial and telecom firms
- Product names span Aivo and Engageware
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Q&A
What is Engageware?
Engageware, which includes the Aivo suite, offers customer engagement software for regulated industries, with conversational AI agents, voice AI, live human-assisted chat and appointment routing. Banks, insurers and telecom companies use it to serve customers under compliance rules.
How much does Engageware cost?
Engageware is paid.
Is there a free version of Engageware?
No. Engageware is a paid tool.
What are the main features of Engageware?
AgentBot conversational AI, Voice AI, Appointment scheduling, Salesforce scheduler, Knowledge management, WhatsApp engagement.
Who makes Engageware?
Engageware is made by Engageware.
What are the best alternatives to Engageware?
Popular alternatives include boost.ai, Glia, LivePerson.