Capable

Capable deploys AI support agents for home warranty, car warranty, home service, property management and internet providers. The agents check incoming claims against company rules, spot missing information and draft follow-ups for human approval.

Agents take in calls, documents, photos and CRM data, validate each request against predefined criteria and add a drafted response to the ticketing system. A human-in-the-loop layer reviews decisions, and compliance checks run before anything is logged.

Setup starts by loading your company's knowledge and rules, then connecting the agents to your systems. Claims staff receive the outputs through a Chrome extension, and the service is managed by the Capable team rather than self-serve.