kitio.aiAdded Nov 5, 2026
BetterFeedback
FreemiumShopify post-purchase surveys where AI asks follow-up questions
What is BetterFeedback?
BetterFeedback adds a short survey to the Shopify order confirmation page and lets AI ask follow-up questions based on each answer. Store owners learn which video, post or detail actually led to a purchase instead of a one-word source.
You install the app, describe what you want to find out and the AI drafts the survey conversation. After checkout a customer taps an option such as TikTok, and the AI asks which creator or video it was and what convinced them, finishing in under a minute.
Answers are grouped by theme, sentiment and source, which helps with ad attribution, spotting purchase hesitations like unclear sizing, and flagging unhappy customers before they leave a bad review. Paid plans add Zapier, product page redirects and more responses, and surveys keep collecting even past the limit.
Features
- AI follow-up questions
- Order confirmation surveys
- Theme and sentiment grouping
- Attribution insights
- Zapier integration
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Releases
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Organization
BetterFeedback
🇵🇱 Poland
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- Not listed
BetterFeedback plans
Free
Free
- Try on your Shopify store
- No credit card needed
Pro
$17/mo billed yearly
- 500 responses per month
- Zapier integration
- 3 users
Business
$59/mo billed yearly
- 2,000 responses per month
- Unlimited users
- Remove branding
- Priority support
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the BetterFeedback site.Official pricing
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Pros and cons
Pros
- Richer answers than fixed surveys
- No code needed on Shopify
- Never blocks responses at the limit
Cons
- Only works with Shopify stores
- Branding removal needs Business plan
- Response caps on each plan
Prompts & results
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Q&A
What is BetterFeedback?
BetterFeedback adds a short survey to the Shopify order confirmation page and lets AI ask follow-up questions based on each answer. Store owners learn which video, post or detail actually led to a purchase instead of a one-word source.
What happens if BetterFeedback goes over my monthly response limit?
Surveys keep collecting answers and you are prompted to upgrade; data collection is not blocked.
How much does BetterFeedback cost?
BetterFeedback is freemium.
Is there a free version of BetterFeedback?
Yes. BetterFeedback has a free plan, and paid plans add more usage and features.
What are the main features of BetterFeedback?
AI follow-up questions, Order confirmation surveys, Theme and sentiment grouping, Attribution insights, Zapier integration.
Who makes BetterFeedback?
BetterFeedback is made by BetterFeedback.
What are the best alternatives to BetterFeedback?
Popular alternatives include SurveyMonkey, Polar Analytics, Dema.