Webex vs Mural
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Webex starts at See pricing page and Mural starts at $12/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Video meetings
- Calling and messaging
- AI Assistant
- Webinars and events
- Whiteboards
- Contact center AI agent
- Online whiteboard canvas
- Mural AI
- Templates for workshops
- Facilitation tools
- Zoom and Teams integrations
- MCP connection
| Feature | Webex | Mural |
|---|---|---|
| Best for | Cisco meetings, calling and messaging with an AI assistant | Visual whiteboard workspace for workshops, planning and brainstorms |
| Category | Productivity | Productivity |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $12/mo |
| Free plan | Yes | Yes |
| Made by | Cisco | Mural |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Webex starts at See pricing page and Mural starts at $12/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Webex Free
Free
- Meetings up to 40 minutes
- Up to 100 attendees
- Screen sharing with annotation
- Unlimited whiteboards
Webex Enterprise
Contact sales
- AI Assistant included
- Up to 1,000 attendees
- Cloud meeting recording
- FedRAMP authorized security
4 plans
Free
Free
- Unlimited members
- 3 editable murals at a time
- View-only visitors
Team+
$12/mo
- Unlimited editable murals
- Mural AI
- Private rooms
- Basic integrations
Business
$17.99/member/mo billed yearly
- Per user
- SSO
- Unlimited guests
Enterprise
Contact sales
- Multiple workspaces
- SCIM provisioning
- Audit logs and reporting APIs
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Webex
- Free plan with unlimited meetings
- Covers meetings, calling and contact center
- FedRAMP-authorized security tier
- Free meetings cap at 40 minutes
- AI Assistant is tied to higher tiers
- Paid prices need the pricing page or sales
Mural
- Strong facilitation features for workshops
- Free plan with unlimited members
- Many ready-made templates
- Free plan allows only 3 editable murals
- AI is not on the free plan
- Business pricing is billed yearly
Which one should you choose?
Choose Webex if you want:
- Free plan with unlimited meetings
- Covers meetings, calling and contact center
- FedRAMP-authorized security tier
Watch out: free meetings cap at 40 minutes.
Choose Mural if you want:
- Strong facilitation features for workshops
- Free plan with unlimited members
- Many ready-made templates
Watch out: free plan allows only 3 editable murals.
Webex vs Mural FAQ
What is the difference between Webex and Mural?
Webex: Cisco meetings, calling and messaging with an AI assistant. Mural: Visual whiteboard workspace for workshops, planning and brainstorms. Both are productivity tools.
Is Webex or Mural cheaper?
Webex starts at See pricing page and Mural starts at $12/mo. Check both pricing pages for current plans.
Do Webex and Mural have free plans?
Webex: Yes. Mural: Yes.
Who makes Webex?
Webex is made by Cisco, based in United States.
Who makes Mural?
Mural is made by Mural, based in United States.
Which should I choose, Webex or Mural?
Choose Webex if you value free plan with unlimited meetings and covers meetings, calling and contact center. Choose Mural if you value strong facilitation features for workshops and free plan with unlimited members.