kitio.aiWebex vs Mattermost
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Webex starts at See pricing page and Mattermost starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Video meetings
- Calling and messaging
- AI Assistant
- Webinars and events
- Whiteboards
- Contact center AI agent
- Channel-based messaging
- Workflow automation
- Agentic platform
- Air-gapped deployment
- Integrations platform
- Incident response playbooks
| Feature | Webex | Mattermost |
|---|---|---|
| Best for | Cisco meetings, calling and messaging with an AI assistant | Self-hosted team chat with workflows and AI for secure networks |
| Category | Productivity | Productivity |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | Yes |
| Made by | Cisco | Mattermost |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Webex starts at See pricing page and Mattermost starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Webex Free
Free
- Meetings up to 40 minutes
- Up to 100 attendees
- Screen sharing with annotation
- Unlimited whiteboards
Webex Enterprise
Contact sales
- AI Assistant included
- Up to 1,000 attendees
- Cloud meeting recording
- FedRAMP authorized security
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Webex
- Free plan with unlimited meetings
- Covers meetings, calling and contact center
- FedRAMP-authorized security tier
- Free meetings cap at 40 minutes
- AI Assistant is tied to higher tiers
- Paid prices need the pricing page or sales
Mattermost
- Runs on your own infrastructure
- Works in air-gapped environments
- Built-in workflow automation
- Paid tiers need a sales conversation
- Aimed at regulated and security-focused teams
- Free edition is limited to evaluation
Which one should you choose?
Choose Webex if you want:
- Free plan with unlimited meetings
- Covers meetings, calling and contact center
- FedRAMP-authorized security tier
Watch out: free meetings cap at 40 minutes.
Choose Mattermost if you want:
- Runs on your own infrastructure
- Works in air-gapped environments
- Built-in workflow automation
Watch out: paid tiers need a sales conversation.
Webex vs Mattermost FAQ
What is the difference between Webex and Mattermost?
Webex: Cisco meetings, calling and messaging with an AI assistant. Mattermost: Self-hosted team chat with workflows and AI for secure networks. Both are productivity tools.
Is Webex or Mattermost cheaper?
Webex starts at See pricing page and Mattermost starts at See pricing page. Check both pricing pages for current plans.
Do Webex and Mattermost have free plans?
Webex: Yes. Mattermost: Yes.
Who makes Webex?
Webex is made by Cisco, based in United States.
Who makes Mattermost?
Mattermost is made by Mattermost, based in United States.
Which should I choose, Webex or Mattermost?
Choose Webex if you value free plan with unlimited meetings and covers meetings, calling and contact center. Choose Mattermost if you value runs on your own infrastructure and works in air-gapped environments.