kitio.aiWallu vs Docent
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Wallu starts at See pricing page and Docent starts at $79/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Answers from your docs
- Multilingual replies
- Screenshot reading
- Ticket bot compatibility
- Staff handoff
- FAQ suggestions
- AI chat agent on your site
- Help center and API docs
- Unanswered question report
- MCP server for AI tools
- Human handoff inbox
- Content import
| Feature | Wallu | Docent |
|---|---|---|
| Best for | AI support bot for Discord servers that answers from your docs | Documentation platform with an AI chat agent that answers from your docs |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $79/mo |
| Free plan | Yes | No, 30-day trial |
| Made by | Wallu | Docent |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Wallu starts at See pricing page and Docent starts at $79/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Premium
€6.99/mo
- Up to 100 FAQs
- 1,000,000 credits
- ~500 Lite AI answers
Custom Bot
€15.99/mo
- Unlimited FAQs
- Custom Discord bot
- 2,000,000 credits
Professional
€29.99/mo
- Advanced insights
- 10,000,000 credits
Ultimate
€99/mo
- Priority support
- 50,000,000 credits
- Unlimited Lite AI answers
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Wallu
- Learns from docs, repos and old channels
- Replies in the member's language
- Works inside tickets and channels
- 7-day trial on paid plans
- Credit allowances limit AI answers
- Prices are listed in euros
- Only works on Discord
Docent
- Answers are limited to your own docs
- Shows gaps in your documentation
- AI-friendly output and llms.txt
- No free plan after the trial
- Paid plans start at $79 a month
- Plan details are not shown on the homepage
Which one should you choose?
Choose Wallu if you want:
- Learns from docs, repos and old channels
- Replies in the member's language
- Works inside tickets and channels
Watch out: credit allowances limit ai answers.
Choose Docent if you want:
- Answers are limited to your own docs
- Shows gaps in your documentation
- AI-friendly output and llms.txt
Watch out: no free plan after the trial.
Wallu vs Docent FAQ
What is the difference between Wallu and Docent?
Wallu: AI support bot for Discord servers that answers from your docs. Docent: Documentation platform with an AI chat agent that answers from your docs. Both are customer support tools.
Is Wallu or Docent cheaper?
Wallu starts at See pricing page and Docent starts at $79/mo. Check both pricing pages for current plans.
Do Wallu and Docent have free plans?
Wallu: Yes. Docent: No, 30-day trial.
Who makes Wallu?
Wallu is made by Wallu.
Who makes Docent?
Docent is made by Docent.
Which should I choose, Wallu or Docent?
Choose Wallu if you value learns from docs, repos and old channels and replies in the member's language. Choose Docent if you value answers are limited to your own docs and shows gaps in your documentation.