kitio.aiVapi vs Phonely
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Vapi has the lower starting price: about $29 a month, against $50 for Phonely.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent orchestration
- Choice of STT, LLM and voice providers
- Phone numbers and SIP
- Real-time call monitoring
- HIPAA add-on
- Zero data retention option
- AI phone answering
- Appointment booking
- CRM integrations
- 1,000+ voices and cloning
- Call analytics and transcripts
- A/B testing
| Feature | Vapi | Phonely |
|---|---|---|
| Best for | Developer platform to build, test and deploy voice AI agents | AI phone agents that answer calls, book appointments and help customers |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $29/mo | $50/mo |
| Free plan | Yes | Yes |
| Made by | Vapi | Phonely |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Vapi has the lower starting price: about $29 a month, against $50 for Phonely.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
By Usage
Pay per minute
- $5 free credits
- 1 phone number included
- 4 concurrent calls
- 14 days of data retention
Core
$29/mo
- 5 phone numbers
- 10 concurrent calls
- 30 days of data retention
- Zero data retention included
Pro
$999/mo
- 10% of hosting fee, $999 minimum
- 30 concurrent calls
- RBAC and dedicated Slack support
- 99% uptime SLA
Premier
Contact sales
- Custom concurrency and retention
- Named support team
- 99.9% uptime SLA
4 plans
Free
Free
- 100 minutes, about 50 calls
- 100+ voices and languages
- AI builder
Starter
$50/mo
- 200 minutes, about 100 calls
- Premium voices
- Transcripts and AI analytics
- Spam filtering
Professional
$150/mo
- 650 minutes, about 300 calls
- Conversational SMS
- API and CRM integrations
Enterprise
From $0.05 / min
- Volume pricing
- Dedicated setup support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Vapi
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
- Per-minute costs stack across providers
- Pro package has a $999 monthly minimum
- Built for developers, not no-code users
Phonely
- Free plan with 100 minutes
- Own low-latency voice model
- HIPAA and PCI compliance listed
- Overage minutes billed per minute
- CRM integrations start on Professional
- Minute caps add up for busy lines
Which one should you choose?
Choose Vapi if you want:
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
Watch out: per-minute costs stack across providers.
Choose Phonely if you want:
- Free plan with 100 minutes
- Own low-latency voice model
- HIPAA and PCI compliance listed
Watch out: overage minutes billed per minute.
Vapi vs Phonely FAQ
What is the difference between Vapi and Phonely?
Vapi: Developer platform to build, test and deploy voice AI agents. Phonely: AI phone agents that answer calls, book appointments and help customers. Both are customer support tools.
Is Vapi or Phonely cheaper?
Vapi has the lower starting price: about $29 a month, against $50 for Phonely.
Do Vapi and Phonely have free plans?
Vapi: Yes. Phonely: Yes.
Who makes Vapi?
Vapi is made by Vapi, based in United States.
Who makes Phonely?
Phonely is made by Phonely.
Which should I choose, Vapi or Phonely?
Choose Vapi if you value mix and match model and voice providers and free credits to start building. Choose Phonely if you value free plan with 100 minutes and own low-latency voice model.