kitio.aiVapi vs Fluents
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Vapi has the lower starting price: about $29 a month, against $499 for Fluents.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent orchestration
- Choice of STT, LLM and voice providers
- Phone numbers and SIP
- Real-time call monitoring
- HIPAA add-on
- Zero data retention option
- Inbound call resolution
- Outbound call campaigns
- Order taking and payments
- Bring your own telephony
- CRM and webhook integrations
| Feature | Vapi | Fluents |
|---|---|---|
| Best for | Developer platform to build, test and deploy voice AI agents | AI voice agents for inbound calls and outbound phone campaigns |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $29/mo | $499/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Vapi | Fluents |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Vapi has the lower starting price: about $29 a month, against $499 for Fluents.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
By Usage
Pay per minute
- $5 free credits
- 1 phone number included
- 4 concurrent calls
- 14 days of data retention
Core
$29/mo
- 5 phone numbers
- 10 concurrent calls
- 30 days of data retention
- Zero data retention included
Pro
$999/mo
- 10% of hosting fee, $999 minimum
- 30 concurrent calls
- RBAC and dedicated Slack support
- 99% uptime SLA
Premier
Contact sales
- Custom concurrency and retention
- Named support team
- 99.9% uptime SLA
3 plans
Launch
$499/mo
- 2,500 minutes a month
- 10 concurrent calls
- $0.18/min overage
Pro
$1499/mo
- 7,500 minutes a month
- 20 concurrent calls
- $0.17/min overage
Scale
$2999/mo
- 15,000 minutes a month
- 50 concurrent calls
- $0.16/min overage
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Vapi
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
- Per-minute costs stack across providers
- Pro package has a $999 monthly minimum
- Built for developers, not no-code users
Fluents
- Published minute pools and overage
- Unlimited agents and users
- Inbound and outbound in one tool
- Starts at $499 a month
- Overage billed per minute
- Overkill for low call volumes
Which one should you choose?
Choose Vapi if you want:
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
Watch out: per-minute costs stack across providers.
Choose Fluents if you want:
- Published minute pools and overage
- Unlimited agents and users
- Inbound and outbound in one tool
Watch out: starts at $499 a month.
Vapi vs Fluents FAQ
What is the difference between Vapi and Fluents?
Vapi: Developer platform to build, test and deploy voice AI agents. Fluents: AI voice agents for inbound calls and outbound phone campaigns. Both are customer support tools.
Is Vapi or Fluents cheaper?
Vapi has the lower starting price: about $29 a month, against $499 for Fluents.
Do Vapi and Fluents have free plans?
Vapi: Yes. Fluents: No, 14-day trial.
Who makes Vapi?
Vapi is made by Vapi, based in United States.
Who makes Fluents?
Fluents is made by Fluents.
Which should I choose, Vapi or Fluents?
Choose Vapi if you value mix and match model and voice providers and free credits to start building. Choose Fluents if you value published minute pools and overage and unlimited agents and users.