kitio.aiPlivo vs Vapi
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Vapi has the lower starting price: about $29 a month, against $1000 for Plivo.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice AI agents
- No-code agent builder
- SIP trunking
- Audio streaming API
- Phone numbers
- SMS and WhatsApp
- Voice agent orchestration
- Choice of STT, LLM and voice providers
- Phone numbers and SIP
- Real-time call monitoring
- HIPAA add-on
- Zero data retention option
| Feature | Plivo | Vapi |
|---|---|---|
| Best for | Voice AI agents and telephony APIs billed by the minute | Developer platform to build, test and deploy voice AI agents |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $1000/mo | $29/mo |
| Free plan | No, trial available | Yes |
| Made by | Plivo | Vapi |
| Based in | – | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Vapi has the lower starting price: about $29 a month, against $1000 for Plivo.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Pay as you go
$0.03 / min for AI agents
- $10 in free credits
- US and India coverage
- SIP trunking and phone numbers
Enterprise
$1000/mo
- Starts at this price
- 190+ countries
- SMS, WhatsApp and Verify API
- Custom volume pricing
4 plans
By Usage
Pay per minute
- $5 free credits
- 1 phone number included
- 4 concurrent calls
- 14 days of data retention
Core
$29/mo
- 5 phone numbers
- 10 concurrent calls
- 30 days of data retention
- Zero data retention included
Pro
$999/mo
- 10% of hosting fee, $999 minimum
- 30 concurrent calls
- RBAC and dedicated Slack support
- 99% uptime SLA
Premier
Contact sales
- Custom concurrency and retention
- Named support team
- 99.9% uptime SLA
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Plivo
- Agent builder and telephony from one vendor
- Pay as you go with free starter credit
- SDKs and APIs for developers
- Telephony billed separately from the agent
- Messaging products need the Enterprise plan
- Pay-as-you-go coverage limited to the US and India
Vapi
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
- Per-minute costs stack across providers
- Pro package has a $999 monthly minimum
- Built for developers, not no-code users
Which one should you choose?
Choose Plivo if you want:
- Agent builder and telephony from one vendor
- Pay as you go with free starter credit
- SDKs and APIs for developers
Watch out: telephony billed separately from the agent.
Choose Vapi if you want:
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
Watch out: per-minute costs stack across providers.
Plivo vs Vapi FAQ
What is the difference between Plivo and Vapi?
Plivo: Voice AI agents and telephony APIs billed by the minute. Vapi: Developer platform to build, test and deploy voice AI agents. Both are customer support tools.
Is Plivo or Vapi cheaper?
Vapi has the lower starting price: about $29 a month, against $1000 for Plivo.
Do Plivo and Vapi have free plans?
Plivo: No, trial available. Vapi: Yes.
Who makes Plivo?
Plivo is made by Plivo.
Who makes Vapi?
Vapi is made by Vapi, based in United States.
Which should I choose, Plivo or Vapi?
Choose Plivo if you value agent builder and telephony from one vendor and pay as you go with free starter credit. Choose Vapi if you value mix and match model and voice providers and free credits to start building.