kitio.aiVapi vs Brilo AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Vapi has the lower starting price: about $29 a month, against $149 for Brilo AI.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent orchestration
- Choice of STT, LLM and voice providers
- Phone numbers and SIP
- Real-time call monitoring
- HIPAA add-on
- Zero data retention option
- 24/7 inbound call handling
- Lead qualification
- Appointment booking
- Live transfer to humans
- Post-call analysis
- CSV import and webhooks
| Feature | Vapi | Brilo AI |
|---|---|---|
| Best for | Developer platform to build, test and deploy voice AI agents | AI phone agents that answer, qualify and route business calls |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $29/mo | $149/mo |
| Free plan | Yes | Yes |
| Made by | Vapi | Brilo AI |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Vapi has the lower starting price: about $29 a month, against $149 for Brilo AI.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
By Usage
Pay per minute
- $5 free credits
- 1 phone number included
- 4 concurrent calls
- 14 days of data retention
Core
$29/mo
- 5 phone numbers
- 10 concurrent calls
- 30 days of data retention
- Zero data retention included
Pro
$999/mo
- 10% of hosting fee, $999 minimum
- 30 concurrent calls
- RBAC and dedicated Slack support
- 99% uptime SLA
Premier
Contact sales
- Custom concurrency and retention
- Named support team
- 99.9% uptime SLA
4 plans
Free
Free
- 10 minutes per month
- 1 AI agent
- 1 workspace
Pro
$149/mo
- 600 minutes
- 3 AI agents
- 1 AI phone number
- 16 cents per extra minute
Growth
$499/mo
- 2,500 minutes
- Unlimited AI agents
- CSV import and webhooks
- 14 cents per extra minute
Custom
Contact sales
- Over 5,000 minutes
- 12 cents per extra minute
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Vapi
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
- Per-minute costs stack across providers
- Pro package has a $999 monthly minimum
- Built for developers, not no-code users
Brilo AI
- Free plan to test an agent
- Human hand-off at any time
- Clear per-minute overage rates
- Free plan has only 10 minutes
- Paid plans start at $149 per month
- Overage adds up on busy lines
Which one should you choose?
Choose Vapi if you want:
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
Watch out: per-minute costs stack across providers.
Choose Brilo AI if you want:
- Free plan to test an agent
- Human hand-off at any time
- Clear per-minute overage rates
Watch out: free plan has only 10 minutes.
Vapi vs Brilo AI FAQ
What is the difference between Vapi and Brilo AI?
Vapi: Developer platform to build, test and deploy voice AI agents. Brilo AI: AI phone agents that answer, qualify and route business calls. Both are customer support tools.
Is Vapi or Brilo AI cheaper?
Vapi has the lower starting price: about $29 a month, against $149 for Brilo AI.
Do Vapi and Brilo AI have free plans?
Vapi: Yes. Brilo AI: Yes.
Who makes Vapi?
Vapi is made by Vapi, based in United States.
Who makes Brilo AI?
Brilo AI is made by Brilo AI.
Which should I choose, Vapi or Brilo AI?
Choose Vapi if you value mix and match model and voice providers and free credits to start building. Choose Brilo AI if you value free plan to test an agent and human hand-off at any time.