kitio.aiVapi vs 11Sight
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Vapi starts at $29/mo and 11Sight starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Voice agent orchestration
- Choice of STT, LLM and voice providers
- Phone numbers and SIP
- Real-time call monitoring
- HIPAA add-on
- Zero data retention option
- 24/7 service booking agent
- Front desk agent
- Sales agent
- Outbound calling agent
- Live call transfers
- ROI calculator
| Feature | Vapi | 11Sight |
|---|---|---|
| Best for | Developer platform to build, test and deploy voice AI agents | AI voice agents that book service appointments for car dealerships |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $29/mo | See pricing page |
| Free plan | Yes | No, 14-day trial |
| Made by | Vapi | 11Sight |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Vapi starts at $29/mo and 11Sight starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
By Usage
Pay per minute
- $5 free credits
- 1 phone number included
- 4 concurrent calls
- 14 days of data retention
Core
$29/mo
- 5 phone numbers
- 10 concurrent calls
- 30 days of data retention
- Zero data retention included
Pro
$999/mo
- 10% of hosting fee, $999 minimum
- 30 concurrent calls
- RBAC and dedicated Slack support
- 99% uptime SLA
Premier
Contact sales
- Custom concurrency and retention
- Named support team
- 99.9% uptime SLA
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Vapi
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
- Per-minute costs stack across providers
- Pro package has a $999 monthly minimum
- Built for developers, not no-code users
11Sight
- Built specifically for dealerships
- Books appointments after hours
- Live phone demo available
- Only for the automotive industry
- Agent pricing not published
- Some calls still need staff
Which one should you choose?
Choose Vapi if you want:
- Mix and match model and voice providers
- Free credits to start building
- Many telephony options
Watch out: per-minute costs stack across providers.
Choose 11Sight if you want:
- Built specifically for dealerships
- Books appointments after hours
- Live phone demo available
Watch out: only for the automotive industry.
Vapi vs 11Sight FAQ
What is the difference between Vapi and 11Sight?
Vapi: Developer platform to build, test and deploy voice AI agents. 11Sight: AI voice agents that book service appointments for car dealerships. Both are customer support tools.
Is Vapi or 11Sight cheaper?
Vapi starts at $29/mo and 11Sight starts at See pricing page. Check both pricing pages for current plans.
Do Vapi and 11Sight have free plans?
Vapi: Yes. 11Sight: No, 14-day trial.
Who makes Vapi?
Vapi is made by Vapi, based in United States.
Who makes 11Sight?
11Sight is made by 11Sight, based in United States.
Which should I choose, Vapi or 11Sight?
Choose Vapi if you value mix and match model and voice providers and free credits to start building. Choose 11Sight if you value built specifically for dealerships and books appointments after hours.