kitio.aiTiledesk vs Owlbot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and Owlbot starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Training on websites, PDFs and docs
- Cited answers
- Choice of 12 LLM models
- WhatsApp, Slack and API channels
- Function calling
- Conversation analytics
| Feature | Tiledesk | Owlbot |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | No-code AI agent trained on your docs for support, sales and leads |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | Yes |
| Made by | Tiledesk | Owlbot |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and Owlbot starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
Owlbot
- Free to start without a credit card
- Answers point to their source document
- Many deployment channels
- Paid plan prices not shown in the evidence
- Answer quality depends on your documents
- Few native help desk integrations listed
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose Owlbot if you want:
- Free to start without a credit card
- Answers point to their source document
- Many deployment channels
Watch out: paid plan prices not shown in the evidence.
Tiledesk vs Owlbot FAQ
What is the difference between Tiledesk and Owlbot?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. Owlbot: No-code AI agent trained on your docs for support, sales and leads. Both are customer support tools.
Is Tiledesk or Owlbot cheaper?
Tiledesk starts at See pricing page and Owlbot starts at See pricing page. Check both pricing pages for current plans.
Do Tiledesk and Owlbot have free plans?
Tiledesk: Yes. Owlbot: Yes.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes Owlbot?
Owlbot is made by Owlbot.
Which should I choose, Tiledesk or Owlbot?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose Owlbot if you value free to start without a credit card and answers point to their source document.