kitio.aiTiledesk vs Mottle
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and Mottle starts at $19.95/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Train on your own content
- Website embed widget
- Source tracing per answer
- Multilingual replies
- API and Zapier access
| Feature | Tiledesk | Mottle |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | No-code GPT chatbot trained on your business info for your website |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $19.95/mo |
| Free plan | Yes | No, trial available |
| Made by | Tiledesk | MottleBot Pty Ltd |
| Based in | Italy | Australia |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Tiledesk starts at See pricing page and Mottle starts at $19.95/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
3 plans
Hobby
$19.95/mo
- Up to 2 bots
- 4,000 snippets per bot
- 4,000 queries per month
- API and Zapier access
Pro
$99.95/mo
- Up to 5 bots
- 10,000 snippets per bot
- 20,000 queries per month
Business
$249/mo
- Up to 10 bots
- 30,000 snippets per bot
- 100,000 queries per month
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
Mottle
- Live on a website in minutes
- Shows sources behind each answer
- API included even on the cheapest plan
- No permanent free plan
- Big price jump after the Hobby plan
- Unused queries expire each month
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose Mottle if you want:
- Live on a website in minutes
- Shows sources behind each answer
- API included even on the cheapest plan
Watch out: no permanent free plan.
Tiledesk vs Mottle FAQ
What is the difference between Tiledesk and Mottle?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. Mottle: No-code GPT chatbot trained on your business info for your website. Both are customer support tools.
Is Tiledesk or Mottle cheaper?
Tiledesk starts at See pricing page and Mottle starts at $19.95/mo. Check both pricing pages for current plans.
Do Tiledesk and Mottle have free plans?
Tiledesk: Yes. Mottle: No, trial available.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes Mottle?
Mottle is made by MottleBot Pty Ltd, based in Australia.
Which should I choose, Tiledesk or Mottle?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose Mottle if you value live on a website in minutes and shows sources behind each answer.