kitio.aiTiledesk vs GPT-trainer
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and GPT-trainer starts at $150/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Text and voice agents
- Phone, SMS, email and web chat
- Batch outbound calling
- CRM data injection
- Lead qualification
- Custom domain on Scale
| Feature | Tiledesk | GPT-trainer |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | Builder for voice and text AI agents across phone, chat and email |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | $150/mo |
| Free plan | Yes | Yes |
| Made by | Tiledesk | GPT-trainer |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and GPT-trainer starts at $150/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
3 plans
Self-Serve
$150/mo
- 12,000 message credits per month
- No custom domain
Scale
$600/mo
- 60,000 message credits per month
- Custom domain
Enterprise
Contact sales
- Custom volumes
- Managed setup
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
GPT-trainer
- Voice and chat in one platform
- Many channels supported
- Free start without a credit card
- Paid plans start at $150 a month
- Custom domain only from Scale
- Credit system takes some planning
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose GPT-trainer if you want:
- Voice and chat in one platform
- Many channels supported
- Free start without a credit card
Watch out: paid plans start at $150 a month.
Tiledesk vs GPT-trainer FAQ
What is the difference between Tiledesk and GPT-trainer?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. GPT-trainer: Builder for voice and text AI agents across phone, chat and email. Both are customer support tools.
Is Tiledesk or GPT-trainer cheaper?
Tiledesk starts at See pricing page and GPT-trainer starts at $150/mo. Check both pricing pages for current plans.
Do Tiledesk and GPT-trainer have free plans?
Tiledesk: Yes. GPT-trainer: Yes.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes GPT-trainer?
GPT-trainer is made by GPT-trainer.
Which should I choose, Tiledesk or GPT-trainer?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose GPT-trainer if you value voice and chat in one platform and many channels supported.