kitio.aiTiledesk vs Chunky
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and Chunky starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Training from website URL
- PDF uploads
- Analytics dashboard
- Free forever plan
| Feature | Tiledesk | Chunky |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | No-code chatbot builder trained on your PDFs or website |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | Yes |
| Made by | Tiledesk | Chunky |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and Chunky starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
2 plans
Free forever
Free
- 2 chatbots
- 100 messages per month
- Analytics dashboard
Enterprise
Contact sales
- Higher limits on request
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
Chunky
- Quick setup from a single URL
- Free plan with no card needed
- Direct support from the founders
- Free plan allows only 100 messages a month
- Paid plan prices are not published
- Few advanced features listed
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose Chunky if you want:
- Quick setup from a single URL
- Free plan with no card needed
- Direct support from the founders
Watch out: free plan allows only 100 messages a month.
Tiledesk vs Chunky FAQ
What is the difference between Tiledesk and Chunky?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. Chunky: No-code chatbot builder trained on your PDFs or website. Both are customer support tools.
Is Tiledesk or Chunky cheaper?
Tiledesk starts at See pricing page and Chunky starts at See pricing page. Check both pricing pages for current plans.
Do Tiledesk and Chunky have free plans?
Tiledesk: Yes. Chunky: Yes.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes Chunky?
Chunky is made by Chunky.
Which should I choose, Tiledesk or Chunky?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose Chunky if you value quick setup from a single url and free plan with no card needed.