kitio.aiTiledesk vs ChatWizard
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and ChatWizard starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Training on websites and documents
- PDF, Word and text upload
- Brand customization
- Embed widget
- FAQ and sales bots
| Feature | Tiledesk | ChatWizard |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | Build a GPT-based customer chatbot from your site and documents |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | Yes | Yes |
| Made by | Tiledesk | ChatWizard |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and ChatWizard starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
ChatWizard
- No coding required
- Accepts several document formats
- Works on common site builders
- Pricing is not clear from the site
- Few integrations are listed
- Uses GPT models only
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose ChatWizard if you want:
- No coding required
- Accepts several document formats
- Works on common site builders
Watch out: pricing is not clear from the site.
Tiledesk vs ChatWizard FAQ
What is the difference between Tiledesk and ChatWizard?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. ChatWizard: Build a GPT-based customer chatbot from your site and documents. Both are customer support tools.
Is Tiledesk or ChatWizard cheaper?
Tiledesk starts at See pricing page and ChatWizard starts at See pricing page. Check both pricing pages for current plans.
Do Tiledesk and ChatWizard have free plans?
Tiledesk: Yes. ChatWizard: Yes.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes ChatWizard?
ChatWizard is made by ChatWizard.
Which should I choose, Tiledesk or ChatWizard?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose ChatWizard if you value no coding required and accepts several document formats.