kitio.aiTiledesk vs Chatwith
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and Chatwith starts at $9/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Trains on sites, docs and videos
- Order lookup and lead capture
- HubSpot and Jira actions
- MCP actions
- Preview without signup
| Feature | Tiledesk | Chatwith |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | AI support chatbot trained on your website, docs and videos |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | $9/mo |
| Free plan | Yes | No |
| Made by | Tiledesk | Chatwith |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and Chatwith starts at $9/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
4 plans
Starter
$9/mo
- 250 message credits a month
Hobby
$19/mo
- 1,000 message credits a month
- 7-day free trial
Standard
$99/mo
- 10,000 message credits a month
Business
$399/mo
- Highest message allowance
- For larger teams
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
Chatwith
- Low starting price
- Learns from YouTube videos too
- Can take actions, not just answer
- Starter has only 250 message credits
- Add-ons raise the real cost
- No permanent free plan
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose Chatwith if you want:
- Low starting price
- Learns from YouTube videos too
- Can take actions, not just answer
Watch out: starter has only 250 message credits.
Tiledesk vs Chatwith FAQ
What is the difference between Tiledesk and Chatwith?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. Chatwith: AI support chatbot trained on your website, docs and videos. Both are customer support tools.
Is Tiledesk or Chatwith cheaper?
Tiledesk starts at See pricing page and Chatwith starts at $9/mo. Check both pricing pages for current plans.
Do Tiledesk and Chatwith have free plans?
Tiledesk: Yes. Chatwith: No.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes Chatwith?
Chatwith is made by Chatwith.
Which should I choose, Tiledesk or Chatwith?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose Chatwith if you value low starting price and learns from youtube videos too.