kitio.aiTiledesk vs AlterMind
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Tiledesk starts at See pricing page and AlterMind starts at $12/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual Design Studio
- Knowledge base grounding
- Human agent handoff
- WhatsApp and voice channels
- MCP tools and APIs
- White-label option
- Chatbots from PDFs and URLs
- Website widget or iframe
- Custom interface colors
- 15-day conversation memory
- Unlimited embeds
| Feature | Tiledesk | AlterMind |
|---|---|---|
| Best for | Open-source no-code platform for AI agents with live agent handoff | No-code builder for website chatbots trained on your documents |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $12/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | Tiledesk | AlterMind |
| Based in | Italy | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Tiledesk starts at See pricing page and AlterMind starts at $12/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Pro
€149/mo
- 3 users and 20 AI agents
- 5M AI tokens per month
- 3,000 conversations per month
- 300 knowledge base items
Business
€499/mo
- 5 users and 50 AI agents
- 10M AI tokens per month
- 5,000 conversations per month
- Dedicated support
Enterprise
Contact sales
- Unlimited users and agents
- Unlimited tokens and conversations
- SLA and account manager
3 plans
Standard Plan
$12/mo
- 5 AI entities
- 1,000 messages a month
- 7-day free trial
Pro Plan
$49/mo
- 10 AI entities
- 5,000 messages a month
- 3M characters of source data
Business Plan
From $349/mo
- Custom features
- NLP consulting
- Priority support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Tiledesk
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
- Hosted plans start at €149 a month
- Conversation caps on paid tiers
- Prices listed in euros
AlterMind
- Quick setup without code
- Low entry price
- Unlimited embeds on external sites
- Message caps are fairly low
- No free plan beyond the trial
- Few integrations mentioned
Which one should you choose?
Choose Tiledesk if you want:
- Open source and self-hostable
- Hands off to humans when needed
- Many channels from one agent
Watch out: hosted plans start at €149 a month.
Choose AlterMind if you want:
- Quick setup without code
- Low entry price
- Unlimited embeds on external sites
Watch out: message caps are fairly low.
Tiledesk vs AlterMind FAQ
What is the difference between Tiledesk and AlterMind?
Tiledesk: Open-source no-code platform for AI agents with live agent handoff. AlterMind: No-code builder for website chatbots trained on your documents. Both are customer support tools.
Is Tiledesk or AlterMind cheaper?
Tiledesk starts at See pricing page and AlterMind starts at $12/mo. Check both pricing pages for current plans.
Do Tiledesk and AlterMind have free plans?
Tiledesk: Yes. AlterMind: No, 7-day trial.
Who makes Tiledesk?
Tiledesk is made by Tiledesk, based in Italy.
Who makes AlterMind?
AlterMind is made by AlterMind.
Which should I choose, Tiledesk or AlterMind?
Choose Tiledesk if you value open source and self-hostable and hands off to humans when needed. Choose AlterMind if you value quick setup without code and low entry price.