kitio.aiStylo vs Duckie
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Stylo starts at $15/mo and Duckie starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Ticket reply drafting
- Brand voice control
- Sentiment scores
- Voice AI
- Call summaries
- Shopify integration
- Ticket resolution agents
- Knowledge base learning
- Workflow automation
- Runbooks and guardrails
- Help desk integrations
| Feature | Stylo | Duckie |
|---|---|---|
| Best for | AI assistant inside Zendesk tickets that drafts replies for agents | Agentic platform where support teams build ticket-solving agents |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $15/mo | See pricing page |
| Free plan | Yes | No |
| Made by | Stylo | Duckie |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Stylo starts at $15/mo and Duckie starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- Help Center Scorecard
Basic
$15/mo
- Per agent
- 1 Stylo app
- Yearly model tuning
Growth
$20/mo
- Per agent
- 2 Stylo apps
- Spam detection
- Quarterly model tuning
Professional
$25/mo
- Per agent
- Full Stylo app suite
- Monthly model tuning
- Custom reporting
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Stylo
- Works inside the Zendesk ticket view
- Replies match your brand voice
- Free plan available
- Only works with Zendesk
- Response credits are billed separately
- Full suite needs the Professional plan
Duckie
- Agents take actions, not just reply
- Team controls guardrails and runbooks
- Works inside existing help desks
- No pricing on the site
- Needs setup effort from the support team
- Demo is the main way to try it
Which one should you choose?
Choose Stylo if you want:
- Works inside the Zendesk ticket view
- Replies match your brand voice
- Free plan available
Watch out: only works with zendesk.
Choose Duckie if you want:
- Agents take actions, not just reply
- Team controls guardrails and runbooks
- Works inside existing help desks
Watch out: no pricing on the site.
Stylo vs Duckie FAQ
What is the difference between Stylo and Duckie?
Stylo: AI assistant inside Zendesk tickets that drafts replies for agents. Duckie: Agentic platform where support teams build ticket-solving agents. Both are customer support tools.
Is Stylo or Duckie cheaper?
Stylo starts at $15/mo and Duckie starts at See pricing page. Check both pricing pages for current plans.
Do Stylo and Duckie have free plans?
Stylo: Yes. Duckie: No.
Who makes Stylo?
Stylo is made by Stylo.
Who makes Duckie?
Duckie is made by Duckie.
Which should I choose, Stylo or Duckie?
Choose Stylo if you value works inside the zendesk ticket view and replies match your brand voice. Choose Duckie if you value agents take actions, not just reply and team controls guardrails and runbooks.