kitio.aiSmith.ai vs Wakeman
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Wakeman has the lower starting price: about $49 a month, against $150 for Smith.ai.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 24/7 AI call answering
- Live human agents
- Lead qualification and routing
- Appointment scheduling
- Call transcripts and summaries
- Clio and Zapier integrations
- 24/7 call answering
- Job details by text
- Emergency safety steps
- Appointment booking
- Jobber integration
- Spam calls not billed
| Feature | Smith.ai | Wakeman |
|---|---|---|
| Best for | AI receptionist with optional live agents for small business calls | AI receptionist that answers missed calls for home-service trades |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $150/mo | $49/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Smith.ai, Inc. | Wakeman |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Wakeman has the lower starting price: about $49 a month, against $150 for Smith.ai.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- 25 calls per month
- $3.00 per extra call
- 24/7 AI answering
- Scheduling and integrations
Pro
$150/mo
- 75 calls per month
- $2.00 per call
- Dedicated onboarding
- Phone, email and chat support
Enterprise
$500/mo
- 300 calls per month
- Custom AI prompting
- Unlimited custom integrations
- Multi-location support
3 plans
Starter
$49/mo
- 100 minutes a month
- Answers day and night
- Job details by text
- Extra minutes 45¢
Pro
$149/mo
- 500 minutes a month
- Booked jobs go to Jobber
- Website request page
- Extra minutes 35¢
Max
$399/mo
- 1,500 minutes a month
- Lowest per-minute rate
- Extra minutes 29¢
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smith.ai
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
- Per-call charges add up with volume
- Custom prompting only on Enterprise
- Live agents cost extra
Wakeman
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
- Pricing aimed at small trade shops
- Built mainly for plumbing, HVAC and electrical
- Jobber is the only listed job integration
- Extra minutes cost more on small plans
Which one should you choose?
Choose Smith.ai if you want:
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
Watch out: per-call charges add up with volume.
Choose Wakeman if you want:
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
Watch out: built mainly for plumbing, hvac and electrical.
Smith.ai vs Wakeman FAQ
What is the difference between Smith.ai and Wakeman?
Smith.ai: AI receptionist with optional live agents for small business calls. Wakeman: AI receptionist that answers missed calls for home-service trades. Both are customer support tools.
Is Smith.ai or Wakeman cheaper?
Wakeman has the lower starting price: about $49 a month, against $150 for Smith.ai.
Do Smith.ai and Wakeman have free plans?
Smith.ai: Yes. Wakeman: No, 14-day trial.
Who makes Smith.ai?
Smith.ai is made by Smith.ai, Inc., based in United States.
Who makes Wakeman?
Wakeman is made by Wakeman.
Which should I choose, Smith.ai or Wakeman?
Choose Smith.ai if you value free tier with 25 calls a month and can hand calls to real people. Choose Wakeman if you value answers day and night in your name and spam and robocalls are never billed.