kitio.aiSmith.ai vs KaiCalls
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. KaiCalls has the lower starting price: about $10 a month, against $150 for Smith.ai.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 24/7 AI call answering
- Live human agents
- Lead qualification and routing
- Appointment scheduling
- Call transcripts and summaries
- Clio and Zapier integrations
- AI call answering
- Appointment booking
- Outbound callbacks
- Texts and WhatsApp inbox
- Meeting notes
| Feature | Smith.ai | KaiCalls |
|---|---|---|
| Best for | AI receptionist with optional live agents for small business calls | Business phone line with an AI receptionist that answers calls |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $150/mo | $10/mo |
| Free plan | Yes | No |
| Made by | Smith.ai, Inc. | KaiCalls |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
KaiCalls has the lower starting price: about $10 a month, against $150 for Smith.ai.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- 25 calls per month
- $3.00 per extra call
- 24/7 AI answering
- Scheduling and integrations
Pro
$150/mo
- 75 calls per month
- $2.00 per call
- Dedicated onboarding
- Phone, email and chat support
Enterprise
$500/mo
- 300 calls per month
- Custom AI prompting
- Unlimited custom integrations
- Multi-location support
3 plans
Kai Backup
$10/mo
- About 20 answered calls
- 48 call minutes
- 1 phone number
Kai Line
$79/mo
- About 170 answered calls
- 408 call minutes
- 1 hour of meeting notes
Kai Office
$349/mo
- 3 office phone lines
- Desk phone support
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smith.ai
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
- Per-call charges add up with volume
- Custom prompting only on Enterprise
- Live agents cost extra
KaiCalls
- Low entry price
- Keep your existing number
- No per-minute overage
- Texting needs a separate registration fee
- Cheapest plan covers about 20 calls
- Office plan is costly
Which one should you choose?
Choose Smith.ai if you want:
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
Watch out: per-call charges add up with volume.
Choose KaiCalls if you want:
- Low entry price
- Keep your existing number
- No per-minute overage
Watch out: texting needs a separate registration fee.
Smith.ai vs KaiCalls FAQ
What is the difference between Smith.ai and KaiCalls?
Smith.ai: AI receptionist with optional live agents for small business calls. KaiCalls: Business phone line with an AI receptionist that answers calls. Both are customer support tools.
Is Smith.ai or KaiCalls cheaper?
KaiCalls has the lower starting price: about $10 a month, against $150 for Smith.ai.
Do Smith.ai and KaiCalls have free plans?
Smith.ai: Yes. KaiCalls: No.
Who makes Smith.ai?
Smith.ai is made by Smith.ai, Inc., based in United States.
Who makes KaiCalls?
KaiCalls is made by KaiCalls.
Which should I choose, Smith.ai or KaiCalls?
Choose Smith.ai if you value free tier with 25 calls a month and can hand calls to real people. Choose KaiCalls if you value low entry price and keep your existing number.