kitio.aiSmith.ai vs Goodcall
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Goodcall has the lower starting price: about $79 a month, against $150 for Smith.ai.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 24/7 AI call answering
- Live human agents
- Lead qualification and routing
- Appointment scheduling
- Call transcripts and summaries
- Clio and Zapier integrations
- 24/7 AI call answering
- Chat-based agent setup
- Lead capture
- Appointment booking
- Google Calendar integration
- Call forwarding
| Feature | Smith.ai | Goodcall |
|---|---|---|
| Best for | AI receptionist with optional live agents for small business calls | AI phone receptionist for small businesses, set up by chat |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $150/mo | $79/mo |
| Free plan | Yes | No, trial available |
| Made by | Smith.ai, Inc. | Goodcall |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: 24/7 AI call answering.
Pricing compared
Goodcall has the lower starting price: about $79 a month, against $150 for Smith.ai.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- 25 calls per month
- $3.00 per extra call
- 24/7 AI answering
- Scheduling and integrations
Pro
$150/mo
- 75 calls per month
- $2.00 per call
- Dedicated onboarding
- Phone, email and chat support
Enterprise
$500/mo
- 300 calls per month
- Custom AI prompting
- Unlimited custom integrations
- Multi-location support
4 plans
Starter
$79/mo
- 100 unique customers a month
- 5 workers, 1 external tool
- 79¢ per extra customer
Growth
$129/mo
- 500 unique customers a month
- 10 workers, 5 external tools
- 90-day call history
Scale
$299/mo
- 2,000 unique customers a month
- 20 workers, 15 external tools
- Unlimited call history
Enterprise
Contact sales
- Volume pricing
- Onboarding and SLA
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smith.ai
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
- Per-call charges add up with volume
- Custom prompting only on Enterprise
- Live agents cost extra
Goodcall
- No per-minute charges
- Setup by plain conversation
- Free demo agent before paying
- Extra fee per caller above plan limit
- Few external tools on Starter
- Call history limited on lower plans
Which one should you choose?
Choose Smith.ai if you want:
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
Watch out: per-call charges add up with volume.
Choose Goodcall if you want:
- No per-minute charges
- Setup by plain conversation
- Free demo agent before paying
Watch out: extra fee per caller above plan limit.
Smith.ai vs Goodcall FAQ
What is the difference between Smith.ai and Goodcall?
Smith.ai: AI receptionist with optional live agents for small business calls. Goodcall: AI phone receptionist for small businesses, set up by chat. Both are customer support tools.
Is Smith.ai or Goodcall cheaper?
Goodcall has the lower starting price: about $79 a month, against $150 for Smith.ai.
Do Smith.ai and Goodcall have free plans?
Smith.ai: Yes. Goodcall: No, trial available.
Who makes Smith.ai?
Smith.ai is made by Smith.ai, Inc., based in United States.
Who makes Goodcall?
Goodcall is made by Goodcall, based in United States.
Which should I choose, Smith.ai or Goodcall?
Choose Smith.ai if you value free tier with 25 calls a month and can hand calls to real people. Choose Goodcall if you value no per-minute charges and setup by plain conversation.