kitio.aiShulex vs Wakeman
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Shulex starts at See pricing page and Wakeman starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI support agent
- AI voice agent
- Omnichannel help desk
- Amazon review insights
- Quality inspection
- WhatsApp and social channels
- 24/7 call answering
- Job details by text
- Emergency safety steps
- Appointment booking
- Jobber integration
- Spam calls not billed
| Feature | Shulex | Wakeman |
|---|---|---|
| Best for | AI customer service agents for cross-border e-commerce brands | AI receptionist that answers missed calls for home-service trades |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $49/mo |
| Free plan | No | No, 14-day trial |
| Made by | Shulex | Wakeman |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Shulex starts at See pricing page and Wakeman starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter
$49/mo
- 100 minutes a month
- Answers day and night
- Job details by text
- Extra minutes 45¢
Pro
$149/mo
- 500 minutes a month
- Booked jobs go to Jobber
- Website request page
- Extra minutes 35¢
Max
$399/mo
- 1,500 minutes a month
- Lowest per-minute rate
- Extra minutes 29¢
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Shulex
- Built for e-commerce support questions
- Voice and text channels in one place
- Review analysis alongside support
- No public pricing
- Main site content is mostly in Chinese
Wakeman
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
- Pricing aimed at small trade shops
- Built mainly for plumbing, HVAC and electrical
- Jobber is the only listed job integration
- Extra minutes cost more on small plans
Which one should you choose?
Choose Shulex if you want:
- Built for e-commerce support questions
- Voice and text channels in one place
- Review analysis alongside support
Watch out: no public pricing.
Choose Wakeman if you want:
- Answers day and night in your name
- Spam and robocalls are never billed
- Spending limit to cap the bill
Watch out: built mainly for plumbing, hvac and electrical.
Shulex vs Wakeman FAQ
What is the difference between Shulex and Wakeman?
Shulex: AI customer service agents for cross-border e-commerce brands. Wakeman: AI receptionist that answers missed calls for home-service trades. Both are customer support tools.
Is Shulex or Wakeman cheaper?
Shulex starts at See pricing page and Wakeman starts at $49/mo. Check both pricing pages for current plans.
Do Shulex and Wakeman have free plans?
Shulex: No. Wakeman: No, 14-day trial.
Who makes Shulex?
Shulex is made by Shulex.
Who makes Wakeman?
Wakeman is made by Wakeman.
Which should I choose, Shulex or Wakeman?
Choose Shulex if you value built for e-commerce support questions and voice and text channels in one place. Choose Wakeman if you value answers day and night in your name and spam and robocalls are never billed.