kitio.aiSmith.ai vs Simple Phones
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Simple Phones has the lower starting price: about $97 a month, against $150 for Smith.ai.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- 24/7 AI call answering
- Live human agents
- Lead qualification and routing
- Appointment scheduling
- Call transcripts and summaries
- Clio and Zapier integrations
- Inbound call answering
- Outbound calling
- Call logs with transcripts
- Website and FAQ crawling
- Call routing and alerts
| Feature | Smith.ai | Simple Phones |
|---|---|---|
| Best for | AI receptionist with optional live agents for small business calls | AI phone agent that answers and returns your missed calls |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $150/mo | $97/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Smith.ai, Inc. | Simple Phones |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Simple Phones has the lower starting price: about $97 a month, against $150 for Smith.ai.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- 25 calls per month
- $3.00 per extra call
- 24/7 AI answering
- Scheduling and integrations
Pro
$150/mo
- 75 calls per month
- $2.00 per call
- Dedicated onboarding
- Phone, email and chat support
Enterprise
$500/mo
- 300 calls per month
- Custom AI prompting
- Unlimited custom integrations
- Multi-location support
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Smith.ai
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
- Per-call charges add up with volume
- Custom prompting only on Enterprise
- Live agents cost extra
Simple Phones
- Live demo number to try before signing up
- No long-term commitment
- Call transcripts and logs
- Plans start at $97 for 100 calls
- Overage and call limits apply
- Integrations with CRMs are not listed in detail
Which one should you choose?
Choose Smith.ai if you want:
- Free tier with 25 calls a month
- Can hand calls to real people
- Test calls before going live
Watch out: per-call charges add up with volume.
Choose Simple Phones if you want:
- Live demo number to try before signing up
- No long-term commitment
- Call transcripts and logs
Watch out: plans start at $97 for 100 calls.
Smith.ai vs Simple Phones FAQ
What is the difference between Smith.ai and Simple Phones?
Smith.ai: AI receptionist with optional live agents for small business calls. Simple Phones: AI phone agent that answers and returns your missed calls. Both are customer support tools.
Is Smith.ai or Simple Phones cheaper?
Simple Phones has the lower starting price: about $97 a month, against $150 for Smith.ai.
Do Smith.ai and Simple Phones have free plans?
Smith.ai: Yes. Simple Phones: No, 14-day trial.
Who makes Smith.ai?
Smith.ai is made by Smith.ai, Inc., based in United States.
Who makes Simple Phones?
Simple Phones is made by Simple Phones.
Which should I choose, Smith.ai or Simple Phones?
Choose Smith.ai if you value free tier with 25 calls a month and can hand calls to real people. Choose Simple Phones if you value live demo number to try before signing up and no long-term commitment.