kitio.aiChat Thing vs Simple Phones
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Chat Thing has the lower starting price: about $14 a month, against $97 for Simple Phones.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Training on sites, docs and Notion
- Web chat, WhatsApp and phone
- Calendar booking
- Order lookups and actions
- Human handoff
- Inbound call answering
- Outbound calling
- Call logs with transcripts
- Website and FAQ crawling
- Call routing and alerts
| Feature | Chat Thing | Simple Phones |
|---|---|---|
| Best for | AI chat and voice agents trained on your website and docs | AI phone agent that answers and returns your missed calls |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $14/mo | $97/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Chat Thing | Simple Phones |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Chat Thing has the lower starting price: about $14 a month, against $97 for Simple Phones.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 1 agent
- 1 data source
- 80k message tokens
Basic
$14/mo
- 3 agents
- 3.5M message tokens per month
- 2 team members
Standard
$49/mo
- 6 agents
- 19M message tokens per month
- 4 team members
Pro
$99/mo
- 20 agents
- 38M message tokens per month
- 6 team members
Enterprise
$299/mo
- 50 agents
- 120M message tokens per month
- Unlimited data sources
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Chat Thing
- Flat pricing, not per conversation
- Low-cost entry plan
- Phone receptionist on the same agent
- Free plan allows one data source
- Token-based limits take some working out
- Few team seats on lower plans
Simple Phones
- Live demo number to try before signing up
- No long-term commitment
- Call transcripts and logs
- Plans start at $97 for 100 calls
- Overage and call limits apply
- Integrations with CRMs are not listed in detail
Which one should you choose?
Choose Chat Thing if you want:
- Flat pricing, not per conversation
- Low-cost entry plan
- Phone receptionist on the same agent
Watch out: free plan allows one data source.
Choose Simple Phones if you want:
- Live demo number to try before signing up
- No long-term commitment
- Call transcripts and logs
Watch out: plans start at $97 for 100 calls.
Chat Thing vs Simple Phones FAQ
What is the difference between Chat Thing and Simple Phones?
Chat Thing: AI chat and voice agents trained on your website and docs. Simple Phones: AI phone agent that answers and returns your missed calls. Both are customer support tools.
Is Chat Thing or Simple Phones cheaper?
Chat Thing has the lower starting price: about $14 a month, against $97 for Simple Phones.
Do Chat Thing and Simple Phones have free plans?
Chat Thing: Yes. Simple Phones: No, 14-day trial.
Who makes Chat Thing?
Chat Thing is made by Chat Thing.
Who makes Simple Phones?
Simple Phones is made by Simple Phones.
Which should I choose, Chat Thing or Simple Phones?
Choose Chat Thing if you value flat pricing, not per conversation and low-cost entry plan. Choose Simple Phones if you value live demo number to try before signing up and no long-term commitment.