kitio.aiSignifyd vs Gengage
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Signifyd starts at See pricing page and Gengage starts at $39/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time order decisions
- Chargeback guarantee
- Account takeover protection
- Return abuse detection
- Payment optimisation
- Product question answering
- Product comparison
- Shopper needs discovery
- Holdout revenue measurement
- Managed enterprise service
| Feature | Signifyd | Gengage |
|---|---|---|
| Best for | AI fraud protection and chargeback guarantee for online retailers | AI shopping assistant that answers product questions on store pages |
| Category | Legal, finance & HR | Legal, finance & HR |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | $39/mo |
| Free plan | No | No |
| Made by | Signifyd | Gengage |
| Based in | United States | Türkiye |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Signifyd starts at See pricing page and Gengage starts at $39/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
$39/mo
- 100 conversations a month
- First month $1
Growth
$89/mo
- 300 conversations a month
- First month $1
Pro
$499/mo
- 2,000 conversations a month
- First month $1
Enterprise
From $1,900/mo
- 5,000+ conversations a month
- Monthly development hours
- Managed service
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Signifyd
- Shifts fraud liability
- Fewer false declines
- Works with major platforms
- Fees based on order value
- Less control over decisions
- Best for mid-sized and larger stores
Gengage
- First month costs $1
- Proven on large retail sites
- Pricing counts daily conversations, not messages
- Starter allows only 100 conversations
- Big jump in price to Pro
- Overage terms need a sales contact
Which one should you choose?
Choose Signifyd if you want:
- Shifts fraud liability
- Fewer false declines
- Works with major platforms
Watch out: fees based on order value.
Choose Gengage if you want:
- First month costs $1
- Proven on large retail sites
- Pricing counts daily conversations, not messages
Watch out: starter allows only 100 conversations.
Signifyd vs Gengage FAQ
What is the difference between Signifyd and Gengage?
Signifyd: AI fraud protection and chargeback guarantee for online retailers. Gengage: AI shopping assistant that answers product questions on store pages. Both are legal, finance & hr tools.
Is Signifyd or Gengage cheaper?
Signifyd starts at See pricing page and Gengage starts at $39/mo. Check both pricing pages for current plans.
Do Signifyd and Gengage have free plans?
Signifyd: No. Gengage: No.
Who makes Signifyd?
Signifyd is made by Signifyd, based in United States.
Who makes Gengage?
Gengage is made by Gengage, based in Türkiye.
Which should I choose, Signifyd or Gengage?
Choose Signifyd if you value shifts fraud liability and fewer false declines. Choose Gengage if you value first month costs $1 and proven on large retail sites.