kitio.aiShopify Sidekick vs Gengage
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Shopify Sidekick starts at $39/mo and Gengage starts at $39/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Store data questions
- Product description writing
- Flow automation builder
- Reports and analytics
- Custom app generation
- Product question answering
- Product comparison
- Shopper needs discovery
- Holdout revenue measurement
- Managed enterprise service
| Feature | Shopify Sidekick | Gengage |
|---|---|---|
| Best for | AI commerce assistant built into the Shopify admin | AI shopping assistant that answers product questions on store pages |
| Category | Legal, finance & HR | Legal, finance & HR |
| Pricing model | Free trial | Paid |
| Starting price | $39/mo | $39/mo |
| Free plan | No, 3-day trial | No |
| Made by | Shopify | Gengage |
| Based in | Canada | Türkiye |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Shopify Sidekick starts at $39/mo and Gengage starts at $39/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$39/mo
- Sidekick AI assistant included
- For solo entrepreneurs
- 2% 3rd-party payment fee
Grow
$105/mo
- Everything in Basic
- Up to 5 staff accounts
- 1% 3rd-party payment fee
Advanced
$399/mo
- Everything in Grow
- Up to 15 staff accounts
- Live 3rd-party shipping rates
Plus
From $2,300/mo
- Unlimited staff accounts
- Fully customizable checkout
- 0.2% 3rd-party payment fee
4 plans
Starter
$39/mo
- 100 conversations a month
- First month $1
Growth
$89/mo
- 300 conversations a month
- First month $1
Pro
$499/mo
- 2,000 conversations a month
- First month $1
Enterprise
From $1,900/mo
- 5,000+ conversations a month
- Monthly development hours
- Managed service
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Shopify Sidekick
- Included with Shopify plans
- Uses live store data
- Reviews changes before applying
- Only works for Shopify stores
- Complex tasks still need apps
- Answers can be generic
Gengage
- First month costs $1
- Proven on large retail sites
- Pricing counts daily conversations, not messages
- Starter allows only 100 conversations
- Big jump in price to Pro
- Overage terms need a sales contact
Which one should you choose?
Choose Shopify Sidekick if you want:
- Included with Shopify plans
- Uses live store data
- Reviews changes before applying
Watch out: only works for shopify stores.
Choose Gengage if you want:
- First month costs $1
- Proven on large retail sites
- Pricing counts daily conversations, not messages
Watch out: starter allows only 100 conversations.
Shopify Sidekick vs Gengage FAQ
What is the difference between Shopify Sidekick and Gengage?
Shopify Sidekick: AI commerce assistant built into the Shopify admin. Gengage: AI shopping assistant that answers product questions on store pages. Both are legal, finance & hr tools.
Is Shopify Sidekick or Gengage cheaper?
Shopify Sidekick starts at $39/mo and Gengage starts at $39/mo. Check both pricing pages for current plans.
Do Shopify Sidekick and Gengage have free plans?
Shopify Sidekick: No, 3-day trial. Gengage: No.
Who makes Shopify Sidekick?
Shopify Sidekick is made by Shopify, based in Canada.
Who makes Gengage?
Gengage is made by Gengage, based in Türkiye.
Which should I choose, Shopify Sidekick or Gengage?
Choose Shopify Sidekick if you value included with shopify plans and uses live store data. Choose Gengage if you value first month costs $1 and proven on large retail sites.