kitio.aiQuickchat AI vs HiChat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Quickchat AI has the lower starting price: about $9 a month, against $99 for HiChat.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Knowledge-base grounded answers
- AI Actions
- Website, WhatsApp and Messenger channels
- Helpdesk integrations
- Voice input
- Conversation export
- WhatsApp, web and Instagram channels
- AI digital employee
- Built-in CRM
- Human handoff with context
- Appointment scheduling
- Implementation service
| Feature | Quickchat AI | HiChat |
|---|---|---|
| Best for | AI agents for customer support, sales and e-commerce chats | Customer service with AI digital employees and a built-in CRM |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | $9/mo | $99/mo |
| Free plan | Yes | No |
| Made by | Quickchat AI | HiChat |
| Based in | Poland | Argentina |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Quickchat AI has the lower starting price: about $9 a month, against $99 for HiChat.
Free plan
Cheapest paid plan
Top plan
Free trial
6 plans
Free
Free
- Personal, non-commercial use
- 50 AI credits per month
- 50 knowledge base articles
Starter
$9/mo
- Commercial use
- 150 AI credits per month
- Advanced models and voice input
Basic
$29/mo
- 500 AI credits per month
- 300 knowledge base articles
Essential
$99/mo
- 3,000 AI credits per month
- 500 knowledge base articles
Professional
$299/mo
- 3 user licences
- 9,000 AI credits per month
- Remove Quickchat branding
Enterprise
From $0.50 / resolution
- From 2,000 resolutions a month
- Custom AI Actions
- DPA and SLA terms
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Quickchat AI
- Published prices from $9 a month
- Many messaging channels supported
- All integrations on every plan
- Free plan is for non-commercial use
- Branding removal starts at $299 a month
- API access only on the Business plan
HiChat
- Hands off to humans with conversation history
- Covers WhatsApp, web and Instagram
- Spanish and English interface
- Optional setup costs USD 3,000 to 5,000
- No free plan listed
- Mostly aimed at Spanish-speaking businesses
Which one should you choose?
Choose Quickchat AI if you want:
- Published prices from $9 a month
- Many messaging channels supported
- All integrations on every plan
Watch out: free plan is for non-commercial use.
Choose HiChat if you want:
- Hands off to humans with conversation history
- Covers WhatsApp, web and Instagram
- Spanish and English interface
Watch out: optional setup costs usd 3,000 to 5,000.
Quickchat AI vs HiChat FAQ
What is the difference between Quickchat AI and HiChat?
Quickchat AI: AI agents for customer support, sales and e-commerce chats. HiChat: Customer service with AI digital employees and a built-in CRM. Both are customer support tools.
Is Quickchat AI or HiChat cheaper?
Quickchat AI has the lower starting price: about $9 a month, against $99 for HiChat.
Do Quickchat AI and HiChat have free plans?
Quickchat AI: Yes. HiChat: No.
Who makes Quickchat AI?
Quickchat AI is made by Quickchat AI, based in Poland.
Who makes HiChat?
HiChat is made by HiChat, based in Argentina.
Which should I choose, Quickchat AI or HiChat?
Choose Quickchat AI if you value published prices from $9 a month and many messaging channels supported. Choose HiChat if you value hands off to humans with conversation history and covers whatsapp, web and instagram.