Open vs Weloop
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Open starts at See pricing page and Weloop starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Omnichannel AI agent
- API-driven actions
- Automatic QA scoring
- Agent assist copilot
- Outbound outreach
- Helpdesk integrations
- In-app AI support assistant
- Browser extension for third-party apps
- Automatic ticket creation
- Cited knowledge-base answers
- Self-hosting option
| Feature | Open | Weloop |
|---|---|---|
| Best for | AI customer support agents for chat, email and voice | Sovereign AI support layer for enterprise apps, hosted in France |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | Open | Weloop |
| Based in | – | France |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Open starts at See pricing page and Weloop starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Open
- Pay only for tickets the AI resolves
- Works on top of existing helpdesks
- One agent across every channel
- No free plan or self-serve tier
- Final rate set only after sales talks
- Carrier fees billed on top
Weloop
- Hosted in France on Mistral models
- Works inside apps you cannot edit
- Tickets arrive with context filled in
- Site is in French only
- No public pricing
- Demo required to start
Which one should you choose?
Choose Open if you want:
- Pay only for tickets the AI resolves
- Works on top of existing helpdesks
- One agent across every channel
Watch out: no free plan or self-serve tier.
Choose Weloop if you want:
- Hosted in France on Mistral models
- Works inside apps you cannot edit
- Tickets arrive with context filled in
Watch out: site is in french only.
Open vs Weloop FAQ
What is the difference between Open and Weloop?
Open: AI customer support agents for chat, email and voice. Weloop: Sovereign AI support layer for enterprise apps, hosted in France. Both are customer support tools.
Is Open or Weloop cheaper?
Open starts at See pricing page and Weloop starts at See pricing page. Check both pricing pages for current plans.
Do Open and Weloop have free plans?
Open: No. Weloop: No.
Who makes Open?
Open is made by Open.
Who makes Weloop?
Weloop is made by Weloop, based in France.
Which should I choose, Open or Weloop?
Choose Open if you value pay only for tickets the ai resolves and works on top of existing helpdesks. Choose Weloop if you value hosted in france on mistral models and works inside apps you cannot edit.