kitio.aiMicrosoft 365 Copilot vs SureSteps
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Microsoft 365 Copilot starts at $25.20/mo and SureSteps starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Copilot in Word and Excel
- Teams meeting recaps
- Outlook drafting
- Researcher agent
- Copilot Studio
- Documents to interactive guides
- Mobile access in the field
- Product and process guidance
- HVAC and utilities use cases
| Feature | Microsoft 365 Copilot | SureSteps |
|---|---|---|
| Best for | AI assistant inside Word, Excel, Outlook, Teams and PowerPoint | Turn scattered documents into interactive guides for field technicians |
| Category | Productivity | Productivity |
| Pricing model | Paid | Free trial |
| Starting price | $25.20/mo | See pricing page |
| Free plan | No | No, 14-day trial |
| Made by | Microsoft | SureSteps |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Microsoft 365 Copilot starts at $25.20/mo and SureSteps starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Copilot Business (add-on)
$25.20/mo
- Per user, monthly subscription
- Adds Copilot to a Microsoft 365 plan
- $21/mo if paid yearly
Business Standard + Copilot
$28.20/mo
- Per user, monthly subscription
- Desktop Office apps
- Copilot in Microsoft 365 apps
Business Premium + Copilot
$38.40/mo
- Per user, monthly subscription
- Advanced security
- Copilot in Microsoft 365 apps
Enterprise
Contact sales
- For organizations over 300 users
- Enterprise licensing
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Microsoft 365 Copilot
- Works inside familiar apps
- Uses your work data securely
- Strong admin controls
- Adds cost per user
- Quality varies between apps
SureSteps
- Guides open on a phone in the field
- Built for industrial service
- 14-day trial
- Plan details are unclear on the site
- Industry-specific focus
- Demo-led onboarding
Which one should you choose?
Choose Microsoft 365 Copilot if you want:
- Works inside familiar apps
- Uses your work data securely
- Strong admin controls
Watch out: adds cost per user.
Choose SureSteps if you want:
- Guides open on a phone in the field
- Built for industrial service
- 14-day trial
Watch out: plan details are unclear on the site.
Microsoft 365 Copilot vs SureSteps FAQ
What is the difference between Microsoft 365 Copilot and SureSteps?
Microsoft 365 Copilot: AI assistant inside Word, Excel, Outlook, Teams and PowerPoint. SureSteps: Turn scattered documents into interactive guides for field technicians. Both are productivity tools.
Is Microsoft 365 Copilot or SureSteps cheaper?
Microsoft 365 Copilot starts at $25.20/mo and SureSteps starts at See pricing page. Check both pricing pages for current plans.
Do Microsoft 365 Copilot and SureSteps have free plans?
Microsoft 365 Copilot: No. SureSteps: No, 14-day trial.
Who makes Microsoft 365 Copilot?
Microsoft 365 Copilot is made by Microsoft, based in United States.
Who makes SureSteps?
SureSteps is made by SureSteps.
Which should I choose, Microsoft 365 Copilot or SureSteps?
Choose Microsoft 365 Copilot if you value works inside familiar apps and uses your work data securely. Choose SureSteps if you value guides open on a phone in the field and built for industrial service.