kitio.aiKapiche vs Keatext
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Keatext has the lower starting price: about $550 a month, against $2000 for Kapiche.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Multi-channel feedback import
- Theme detection
- Sentiment analysis
- Contact reasoning
- Real-time integrations
- Review and survey analysis
- Focus recommendations
- Editable dashboards
- Data connectors
- Support ticket analysis
| Feature | Kapiche | Keatext |
|---|---|---|
| Best for | Feedback analytics that reads every customer conversation with AI | Text analytics for reviews, surveys and support tickets |
| Category | Data & analytics | Data & analytics |
| Pricing model | Paid | Free trial |
| Starting price | $2000/mo | $550/mo |
| Free plan | No | No, trial available |
| Made by | Kapiche | Keatext |
| Based in | Australia | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Keatext has the lower starting price: about $550 a month, against $2000 for Kapiche.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Bronze
$2000/mo
- For small teams
- Theme identification
- Customer feedback analysis
Silver
Contact sales
- AI sentiment analysis
- Contact reasoning
Gold
Contact sales
- Full feature set
- For larger organizations
3 plans
Basic
$550/mo
- Up to 10,000 records per year
- One dashboard
- CSV integration
Pro
$999/mo
- Up to 20,000 records per year
- Dashboard editing and sharing
- Knowledge management
Enterprise
From $1,650/mo
- 30,000+ records per year
- Unlimited dashboards
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Kapiche
- Analyzes all conversations, not samples
- Combines support and survey data
- Built for CX and product teams
- Entry plan starts at $2,000 a month
- No free plan or self-serve trial
- Upper tiers require a sales call
Keatext
- Combines reviews, surveys and tickets
- Free proof of concept, no card
- Priced by volume, not by seat
- Starts at $550 per month
- Record limits cap the lower plans
- Add-ons cost extra
Which one should you choose?
Choose Kapiche if you want:
- Analyzes all conversations, not samples
- Combines support and survey data
- Built for CX and product teams
Watch out: entry plan starts at $2,000 a month.
Choose Keatext if you want:
- Combines reviews, surveys and tickets
- Free proof of concept, no card
- Priced by volume, not by seat
Watch out: starts at $550 per month.
Kapiche vs Keatext FAQ
What is the difference between Kapiche and Keatext?
Kapiche: Feedback analytics that reads every customer conversation with AI. Keatext: Text analytics for reviews, surveys and support tickets. Both are data & analytics tools.
Is Kapiche or Keatext cheaper?
Keatext has the lower starting price: about $550 a month, against $2000 for Kapiche.
Do Kapiche and Keatext have free plans?
Kapiche: No. Keatext: No, trial available.
Who makes Kapiche?
Kapiche is made by Kapiche, based in Australia.
Who makes Keatext?
Keatext is made by Keatext.
Which should I choose, Kapiche or Keatext?
Choose Kapiche if you value analyzes all conversations, not samples and combines support and survey data. Choose Keatext if you value combines reviews, surveys and tickets and free proof of concept, no card.