kitio.aiAmazon Comprehend vs Keatext
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Amazon Comprehend starts at See pricing page and Keatext starts at $550/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Entity and key phrase extraction
- Sentiment analysis
- Custom classification
- Custom entity recognition
- Topic modeling
- Review and survey analysis
- Focus recommendations
- Editable dashboards
- Data connectors
- Support ticket analysis
| Feature | Amazon Comprehend | Keatext |
|---|---|---|
| Best for | AWS natural language API for entities, sentiment and classification | Text analytics for reviews, surveys and support tickets |
| Category | Data & analytics | Data & analytics |
| Pricing model | Freemium | Free trial |
| Starting price | See pricing page | $550/mo |
| Free plan | Yes | No, trial available |
| Made by | Amazon Web Services | Keatext |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Amazon Comprehend starts at See pricing page and Keatext starts at $550/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free Tier
Free
- 50K units of text per API monthly
- First 12 months only
Standard APIs
$0.0001 / unit (100 characters)
- Entities, sentiment, key phrases
- Volume discounts at scale
Custom models
$3 / training hour
- Endpoint inference billed per second
- Monthly model storage fee
3 plans
Basic
$550/mo
- Up to 10,000 records per year
- One dashboard
- CSV integration
Pro
$999/mo
- Up to 20,000 records per year
- Dashboard editing and sharing
- Knowledge management
Enterprise
From $1,650/mo
- 30,000+ records per year
- Unlimited dashboards
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Amazon Comprehend
- No ML expertise needed for basic APIs
- Custom models on your own labels
- Scales with other AWS services
- Free tier lasts only 12 months
- Custom models have no free tier
- Costs can be hard to estimate
Keatext
- Combines reviews, surveys and tickets
- Free proof of concept, no card
- Priced by volume, not by seat
- Starts at $550 per month
- Record limits cap the lower plans
- Add-ons cost extra
Which one should you choose?
Choose Amazon Comprehend if you want:
- No ML expertise needed for basic APIs
- Custom models on your own labels
- Scales with other AWS services
Watch out: free tier lasts only 12 months.
Choose Keatext if you want:
- Combines reviews, surveys and tickets
- Free proof of concept, no card
- Priced by volume, not by seat
Watch out: starts at $550 per month.
Amazon Comprehend vs Keatext FAQ
What is the difference between Amazon Comprehend and Keatext?
Amazon Comprehend: AWS natural language API for entities, sentiment and classification. Keatext: Text analytics for reviews, surveys and support tickets. Both are data & analytics tools.
Is Amazon Comprehend or Keatext cheaper?
Amazon Comprehend starts at See pricing page and Keatext starts at $550/mo. Check both pricing pages for current plans.
Do Amazon Comprehend and Keatext have free plans?
Amazon Comprehend: Yes. Keatext: No, trial available.
Who makes Amazon Comprehend?
Amazon Comprehend is made by Amazon Web Services, based in United States.
Who makes Keatext?
Keatext is made by Keatext.
Which should I choose, Amazon Comprehend or Keatext?
Choose Amazon Comprehend if you value no ml expertise needed for basic apis and custom models on your own labels. Choose Keatext if you value combines reviews, surveys and tickets and free proof of concept, no card.