kitio.aiHelpjuice vs Doks.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Doks.ai has the lower starting price: about $19 a month, against $249 for Helpjuice.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Writer
- AI Search
- AI Chatbot
- Browser extension
- Access controls
- Custom branding
- Chatbot trained on your content
- Human handoff
- Ticket creation in chat
- Lead capture forms
- White-label option
| Feature | Helpjuice | Doks.ai |
|---|---|---|
| Best for | Knowledge base software with AI writing, search and chatbot | Support chatbot trained on your website, docs and help center |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $249/mo | $19/mo |
| Free plan | No, 14-day trial | No, trial available |
| Made by | Helpjuice | Doks.ai |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Doks.ai has the lower starting price: about $19 a month, against $249 for Helpjuice.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Knowledge Base
$249/mo
- 30 users
- 12 GB file storage
- For small teams
AI-Knowledge Base
$449/mo
- 100 users
- 24 GB file storage
- AI-powered features
Unlimited AI-Knowledge Base
$799/mo
- Unlimited users
- 38 GB file storage
- SSO
- AI Writer, Search and Chatbot
4 plans
Starter
$19/mo
- 2,000 message credits a month
Premium
$49/mo
- 5,000 message credits a month
- Remove Doks branding
Ultimate
$99/mo
- 10,000 message credits a month
Enterprise
$399/mo
- 40,000 message credits a month
- White-label option
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Helpjuice
- AI search and chatbot over your articles
- Free 14-day trial without a card
- Unlimited users on the top tier
- Starts at $249 a month
- No free plan
- Account goes inactive after the trial
Doks.ai
- Quick setup
- Trains on tickets as well as docs
- Discounts for open source
- Credits are tied to an older GPT model
- Branding removal needs Premium
- White label only on Enterprise
Which one should you choose?
Choose Helpjuice if you want:
- AI search and chatbot over your articles
- Free 14-day trial without a card
- Unlimited users on the top tier
Watch out: starts at $249 a month.
Choose Doks.ai if you want:
- Quick setup
- Trains on tickets as well as docs
- Discounts for open source
Watch out: credits are tied to an older gpt model.
Helpjuice vs Doks.ai FAQ
What is the difference between Helpjuice and Doks.ai?
Helpjuice: Knowledge base software with AI writing, search and chatbot. Doks.ai: Support chatbot trained on your website, docs and help center. Both are customer support tools.
Is Helpjuice or Doks.ai cheaper?
Doks.ai has the lower starting price: about $19 a month, against $249 for Helpjuice.
Do Helpjuice and Doks.ai have free plans?
Helpjuice: No, 14-day trial. Doks.ai: No, trial available.
Who makes Helpjuice?
Helpjuice is made by Helpjuice, based in United States.
Who makes Doks.ai?
Doks.ai is made by Doks.ai.
Which should I choose, Helpjuice or Doks.ai?
Choose Helpjuice if you value ai search and chatbot over your articles and free 14-day trial without a card. Choose Doks.ai if you value quick setup and trains on tickets as well as docs.