kitio.aiOMQ vs Doks.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. OMQ starts at See pricing page and Doks.ai starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI chatbot
- AI email bot
- AI voice bot
- AI agent for processes
- Shared knowledge base
- Help desk integrations
- Chatbot trained on your content
- Human handoff
- Ticket creation in chat
- Lead capture forms
- White-label option
| Feature | OMQ | Doks.ai |
|---|---|---|
| Best for | German AI chatbot, email bot and voice bot for customer service | Support chatbot trained on your website, docs and help center |
| Category | Customer support | Customer support |
| Pricing model | Paid | Free trial |
| Starting price | See pricing page | $19/mo |
| Free plan | No | No, trial available |
| Made by | OMQ | Doks.ai |
| Based in | Germany | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
OMQ starts at See pricing page and Doks.ai starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter
$19/mo
- 2,000 message credits a month
Premium
$49/mo
- 5,000 message credits a month
- Remove Doks branding
Ultimate
$99/mo
- 10,000 message credits a month
Enterprise
$399/mo
- 40,000 message credits a month
- White-label option
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
OMQ
- Chat, email and phone in one system
- Single knowledge base for all channels
- German-language focus
- Integration costs are charged extra
- Each additional chatbot costs more
- Prices shown in euros only
Doks.ai
- Quick setup
- Trains on tickets as well as docs
- Discounts for open source
- Credits are tied to an older GPT model
- Branding removal needs Premium
- White label only on Enterprise
Which one should you choose?
Choose OMQ if you want:
- Chat, email and phone in one system
- Single knowledge base for all channels
- German-language focus
Watch out: integration costs are charged extra.
Choose Doks.ai if you want:
- Quick setup
- Trains on tickets as well as docs
- Discounts for open source
Watch out: credits are tied to an older gpt model.
OMQ vs Doks.ai FAQ
What is the difference between OMQ and Doks.ai?
OMQ: German AI chatbot, email bot and voice bot for customer service. Doks.ai: Support chatbot trained on your website, docs and help center. Both are customer support tools.
Is OMQ or Doks.ai cheaper?
OMQ starts at See pricing page and Doks.ai starts at $19/mo. Check both pricing pages for current plans.
Do OMQ and Doks.ai have free plans?
OMQ: No. Doks.ai: No, trial available.
Who makes OMQ?
OMQ is made by OMQ, based in Germany.
Who makes Doks.ai?
Doks.ai is made by Doks.ai.
Which should I choose, OMQ or Doks.ai?
Choose OMQ if you value chat, email and phone in one system and single knowledge base for all channels. Choose Doks.ai if you value quick setup and trains on tickets as well as docs.