kitio.aiGlia vs Freshcaller
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Glia starts at See pricing page and Freshcaller starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Banking voice AI agents
- Bilingual virtual assistants
- Agent assist
- Outbound campaign automation
- Interaction analytics
- Banking CRM
- Intelligent IVR
- Call routing automation
- Call recording and transcripts
- Voice AI
- Numbers in 90+ countries
| Feature | Glia | Freshcaller |
|---|---|---|
| Best for | Banking AI platform for voice agents, digital support and outreach | Cloud contact center from Freshworks with voice AI and smart routing |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No | Yes |
| Made by | Glia Technologies, Inc. | Freshworks |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Glia starts at See pricing page and Freshcaller starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- Per user, plus per-minute rates
- Inbound caller ID
- Call notes
Growth
$15/agent/mo billed yearly
- Per user, plus per-minute rates
- 2,000 incoming minutes
- Call recording
- Voicemail and queues
Pro
$39/agent/mo billed yearly
- Per user, plus per-minute rates
- 3,000 incoming minutes
- Routing automation
Enterprise
$69/agent/mo billed yearly
- Per user, plus per-minute rates
- 5,000 incoming minutes
- Speech-enabled IVR
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Glia
- Built specifically for banks and credit unions
- Unlimited seats and usage in pricing
- Voice, digital and branch tools together
- Only aimed at financial institutions
- No public price list
- Requires a demo and sales process
Freshcaller
- Quick to set up
- Free tier for basic calls
- Fits with other Freshworks tools
- Per-minute charges on top of seats
- Speech IVR only on Enterprise
- Listed prices assume yearly billing
Which one should you choose?
Choose Glia if you want:
- Built specifically for banks and credit unions
- Unlimited seats and usage in pricing
- Voice, digital and branch tools together
Watch out: only aimed at financial institutions.
Choose Freshcaller if you want:
- Quick to set up
- Free tier for basic calls
- Fits with other Freshworks tools
Watch out: per-minute charges on top of seats.
Glia vs Freshcaller FAQ
What is the difference between Glia and Freshcaller?
Glia: Banking AI platform for voice agents, digital support and outreach. Freshcaller: Cloud contact center from Freshworks with voice AI and smart routing. Both are customer support tools.
Is Glia or Freshcaller cheaper?
Glia starts at See pricing page and Freshcaller starts at See pricing page. Check both pricing pages for current plans.
Do Glia and Freshcaller have free plans?
Glia: No. Freshcaller: Yes.
Who makes Glia?
Glia is made by Glia Technologies, Inc., based in United States.
Who makes Freshcaller?
Freshcaller is made by Freshworks, based in United States.
Which should I choose, Glia or Freshcaller?
Choose Glia if you value built specifically for banks and credit unions and unlimited seats and usage in pricing. Choose Freshcaller if you value quick to set up and free tier for basic calls.