Firsthand vs ChitChatBot.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Firsthand starts at See pricing page and ChitChatBot.ai starts at $29/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI Brand Agents
- Agents inside paid media
- On-site deployment
- Conversation transcripts and insights
- Publisher tools
- Multichannel AI chatbots
- No-code flow builder
- CRM and ticketing
- AI phone receptionist
- Click-to-message ad campaigns
- API access
| Feature | Firsthand | ChitChatBot.ai |
|---|---|---|
| Best for | Brand Agent platform that puts a company's own AI agents in front of buyers | AI chatbots and click-to-message ads across WhatsApp, Instagram and more |
| Category | Marketing | Marketing |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | $29/mo |
| Free plan | No | No |
| Made by | Firsthand | ChitChatBot.ai |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Firsthand starts at See pricing page and ChitChatBot.ai starts at $29/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
DIY
$29/mo
- $19.99 for the first month
- All channels
- AI replies and flow builder
- CRM, integrations and API
Done For You: Growing
$499/mo
- Custom bot on 1-2 channels
- CRM integration
- Monthly optimisation
- Account manager
Done For You: Scaling
$2500/mo
- Bots on all channels
- Click-to-message ad campaigns
- Multilingual builds
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Firsthand
- Brand controls the agent's knowledge
- Works across site and ad placements
- Rich insight from conversations
- No public pricing
- Built for large marketers and publishers
- Requires a demo to get started
ChitChatBot.ai
- Covers many messaging channels
- Unlimited contacts on paid plans
- Option to have the team build it
- No free plan, only a paid first month
- Done-for-you plans start at $499/mo
- Much of the offer is agency services
Which one should you choose?
Choose Firsthand if you want:
- Brand controls the agent's knowledge
- Works across site and ad placements
- Rich insight from conversations
Watch out: no public pricing.
Choose ChitChatBot.ai if you want:
- Covers many messaging channels
- Unlimited contacts on paid plans
- Option to have the team build it
Watch out: no free plan, only a paid first month.
Firsthand vs ChitChatBot.ai FAQ
What is the difference between Firsthand and ChitChatBot.ai?
Firsthand: Brand Agent platform that puts a company's own AI agents in front of buyers. ChitChatBot.ai: AI chatbots and click-to-message ads across WhatsApp, Instagram and more. Both are marketing tools.
Is Firsthand or ChitChatBot.ai cheaper?
Firsthand starts at See pricing page and ChitChatBot.ai starts at $29/mo. Check both pricing pages for current plans.
Do Firsthand and ChitChatBot.ai have free plans?
Firsthand: No. ChitChatBot.ai: No.
Who makes Firsthand?
Firsthand is made by Firsthand, based in United States.
Who makes ChitChatBot.ai?
ChitChatBot.ai is made by ChitChatBot.ai.
Which should I choose, Firsthand or ChitChatBot.ai?
Choose Firsthand if you value brand controls the agent's knowledge and works across site and ad placements. Choose ChitChatBot.ai if you value covers many messaging channels and unlimited contacts on paid plans.