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AI toolsCustomer supportFini

Added Oct 28, 2026

Fini

Paid
🇺🇸 United StatesFiniCustomer support views clicks to the websiteNo ratings
Use tool

AI support agent for chat, email and voice, priced per resolution

Chat, email and voice agent130+ languagesPay-per-resolution pricingSlack coworker for agentsAgent-to-agent handoffDecision audit trailPaid
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
Open
usefini.com
FiniAI support agent for chat, email and voice, priced per resolutionVisit usefini.com

What is Fini?

Fini is an AI agent that resolves customer support tickets across chat, email and voice in more than 130 languages. Companies pay only when it fully solves an issue without a human, and escalations pass to your team with context.

Fini says deployments go live in about two weeks and run autonomously within a month without manual tuning. Scout, its AI coworker in Slack, helps human support agents, and Agent Handshake lets other AI agents talk to Fini directly.

Plans are priced per resolved ticket, with per-conversation pricing on request and separate voice rates. Higher tiers add voice, a dedicated engineer pod, data residency, BAA and DPA, model version control and hourly knowledge updates, and Enterprise customers can run a 90-day free pilot.

Features

  • Chat, email and voice agent
  • 130+ languages
  • Pay-per-resolution pricing
  • Slack coworker for agents
  • Agent-to-agent handoff
  • Decision audit trail

Tags

Customer SupportAI AgentsVoice AI

Releases

+ Submit new release
  1. ListedOct 28, 2026

    Fini was added to the directory.

Organization

Fini

🇺🇸 United States

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Paid
Paid options from
Not listed

Fini plans

  • Growth

    $0.89 / resolved ticket

    • Chat, email and widget
    • Up to 3,000 tickets
  • Scale

    $0.69 / resolved ticket

    • Up to 10,000 tickets
    • Voice channel
  • Enterprise

    $0.49 / resolved ticket

    • Unlimited tickets
    • Data residency and BAA
    • 90-day free pilot

Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Fini site.Official pricing

Use tool

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Top Fini alternatives

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Capacity

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CX automation platform with AI agents, agent assist and auto QA

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Kommunicate

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AI support agents for chat, email, WhatsApp and voice with human handoff

Free trial · $40/mo
Enterprise Bot

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AI voice, email and chat agents for enterprise contact centers

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Expertise AI

Customer support

AI agents that answer buyers, book meetings and resolve support requests

Freemium🇨🇦Made in Canada

Compare Fini

  • Fini vs Capacity
  • Fini vs Kommunicate
  • Fini vs Enterprise Bot
  • Fini vs Expertise AI

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Pros and cons

Pros

  • Pay only for solved tickets
  • Free escalations to humans
  • 90-day money-back guarantee

Cons

  • Voice only on higher tiers
  • Free pilot limited to Enterprise
  • Costs rise with ticket volume

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

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Reviews

Q&A

What is Fini?

Fini is an AI agent that resolves customer support tickets across chat, email and voice in more than 130 languages. Companies pay only when it fully solves an issue without a human, and escalations pass to your team with context.

What counts as a resolution in Fini's pricing?

A ticket solved end to end with no human handover. Escalations to your team are not charged.

How much does Fini cost?

Fini is paid.

Is there a free version of Fini?

No. Fini is a paid tool.

What are the main features of Fini?

Chat, email and voice agent, 130+ languages, Pay-per-resolution pricing, Slack coworker for agents, Agent-to-agent handoff, Decision audit trail.

Who makes Fini?

Fini is made by Fini.

What are the best alternatives to Fini?

Popular alternatives include Capacity, Kommunicate, Enterprise Bot.

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