kitio.aiFini vs Guzli
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Fini starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Chat, email and voice agent
- 130+ languages
- Pay-per-resolution pricing
- Slack coworker for agents
- Agent-to-agent handoff
- Decision audit trail
- Chat, email and voice agents
- Procedures for multi-step actions
- Knowledge import from site and docs
- Human handoff helpdesk
- Email and voice campaigns
- MCP connection
| Feature | Fini | Guzli |
|---|---|---|
| Best for | AI support agent for chat, email and voice, priced per resolution | AI agents for customer support and sales over chat, email and voice |
| Category | Customer support | Customer support |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | $49/mo |
| Free plan | No | No |
| Made by | Fini | Guzli |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Fini starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$0.89 / resolved ticket
- Chat, email and widget
- Up to 3,000 tickets
Scale
$0.69 / resolved ticket
- Up to 10,000 tickets
- Voice channel
Enterprise
$0.49 / resolved ticket
- Unlimited tickets
- Data residency and BAA
- 90-day free pilot
3 plans
Hobby
$49/mo
- 1,000 message credits a month
- Website import and 25 files
- No voice
Standard
$149/mo
- 12,000 message credits a month
- 2 AI agents
- CRM integrations
- Voice at $0.16 per minute
Pro
$499/mo
- 40,000 message credits a month
- Voice at $0.14 per minute
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Fini
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
- Voice only on higher tiers
- Free pilot limited to Enterprise
- Costs rise with ticket volume
Guzli
- One agent across chat, email and phone
- Agents can take actions, not just answer
- Clear published voice rates
- Voice not included on Hobby
- Voice minutes billed on top of the plan
- No standing free trial
Which one should you choose?
Choose Fini if you want:
- Pay only for solved tickets
- Free escalations to humans
- 90-day money-back guarantee
Watch out: voice only on higher tiers.
Choose Guzli if you want:
- One agent across chat, email and phone
- Agents can take actions, not just answer
- Clear published voice rates
Watch out: voice not included on hobby.
Fini vs Guzli FAQ
What is the difference between Fini and Guzli?
Fini: AI support agent for chat, email and voice, priced per resolution. Guzli: AI agents for customer support and sales over chat, email and voice. Both are customer support tools.
Is Fini or Guzli cheaper?
Fini starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
Do Fini and Guzli have free plans?
Fini: No. Guzli: No.
Who makes Fini?
Fini is made by Fini, based in United States.
Who makes Guzli?
Guzli is made by Guzli.
Which should I choose, Fini or Guzli?
Choose Fini if you value pay only for solved tickets and free escalations to humans. Choose Guzli if you value one agent across chat, email and phone and agents can take actions, not just answer.