kitio.aiAissist vs Guzli
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Aissist starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- End-to-end ticket resolution
- Works inside major helpdesks
- Actions in CRM and billing
- 65+ languages
- Voice note and image understanding
- Per-resolution pricing
- Chat, email and voice agents
- Procedures for multi-step actions
- Knowledge import from site and docs
- Human handoff helpdesk
- Email and voice campaigns
- MCP connection
| Feature | Aissist | Guzli |
|---|---|---|
| Best for | Multi-agent AI that resolves support and sales tickets in your helpdesk | AI agents for customer support and sales over chat, email and voice |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Paid |
| Starting price | See pricing page | $49/mo |
| Free plan | Yes | No |
| Made by | Aissist | Guzli |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Aissist starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- 1,000 tickets a month
- No credit card required
Growth
$0.09 / AI interaction
- Capped at $0.60 per resolution
- Unlimited tickets
- Advanced engine
- Standard SLA
Enterprise
Contact sales
- Volume discount
- Higher SLA
- Dedicated AI engineer
3 plans
Hobby
$49/mo
- 1,000 message credits a month
- Website import and 25 files
- No voice
Standard
$149/mo
- 12,000 message credits a month
- 2 AI agents
- CRM integrations
- Voice at $0.16 per minute
Pro
$499/mo
- 40,000 message credits a month
- Voice at $0.14 per minute
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Aissist
- 1,000 free tickets every month
- Cost capped per resolution
- Keeps your existing helpdesk
- Usage costs can be hard to forecast
- Higher SLA needs Enterprise
- Setup of system actions takes work
Guzli
- One agent across chat, email and phone
- Agents can take actions, not just answer
- Clear published voice rates
- Voice not included on Hobby
- Voice minutes billed on top of the plan
- No standing free trial
Which one should you choose?
Choose Aissist if you want:
- 1,000 free tickets every month
- Cost capped per resolution
- Keeps your existing helpdesk
Watch out: usage costs can be hard to forecast.
Choose Guzli if you want:
- One agent across chat, email and phone
- Agents can take actions, not just answer
- Clear published voice rates
Watch out: voice not included on hobby.
Aissist vs Guzli FAQ
What is the difference between Aissist and Guzli?
Aissist: Multi-agent AI that resolves support and sales tickets in your helpdesk. Guzli: AI agents for customer support and sales over chat, email and voice. Both are customer support tools.
Is Aissist or Guzli cheaper?
Aissist starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
Do Aissist and Guzli have free plans?
Aissist: Yes. Guzli: No.
Who makes Aissist?
Aissist is made by Aissist.
Who makes Guzli?
Guzli is made by Guzli.
Which should I choose, Aissist or Guzli?
Choose Aissist if you value 1,000 free tickets every month and cost capped per resolution. Choose Guzli if you value one agent across chat, email and phone and agents can take actions, not just answer.