kitio.aiSolvea vs Guzli
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Solvea starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI customer service agent
- Voice AI with live translation
- Omnichannel helpdesk
- Amazon review insights
- AI quality assurance
- Chat, email and voice agents
- Procedures for multi-step actions
- Knowledge import from site and docs
- Human handoff helpdesk
- Email and voice campaigns
- MCP connection
| Feature | Solvea | Guzli |
|---|---|---|
| Best for | AI customer service and voice agents with a shared helpdesk | AI agents for customer support and sales over chat, email and voice |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | $49/mo |
| Free plan | No, 7-day trial | No |
| Made by | Solvea | Guzli |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Solvea starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Free Trial
Free
- 7 days
- Business number and AI answering
- Calls, SMS and live translation
Enterprise
Contact sales
- Team seats and numbers
- SLA and SSO
- Dedicated customer success
3 plans
Hobby
$49/mo
- 1,000 message credits a month
- Website import and 25 files
- No voice
Standard
$149/mo
- 12,000 message credits a month
- 2 AI agents
- CRM integrations
- Voice at $0.16 per minute
Pro
$499/mo
- 40,000 message credits a month
- Voice at $0.14 per minute
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Solvea
- Voice, chat and email in one system
- Live call translation
- Trial needs no credit card
- Paid pricing only through sales
- Short 7-day trial
- Review insights focus on Amazon
Guzli
- One agent across chat, email and phone
- Agents can take actions, not just answer
- Clear published voice rates
- Voice not included on Hobby
- Voice minutes billed on top of the plan
- No standing free trial
Which one should you choose?
Choose Solvea if you want:
- Voice, chat and email in one system
- Live call translation
- Trial needs no credit card
Watch out: paid pricing only through sales.
Choose Guzli if you want:
- One agent across chat, email and phone
- Agents can take actions, not just answer
- Clear published voice rates
Watch out: voice not included on hobby.
Solvea vs Guzli FAQ
What is the difference between Solvea and Guzli?
Solvea: AI customer service and voice agents with a shared helpdesk. Guzli: AI agents for customer support and sales over chat, email and voice. Both are customer support tools.
Is Solvea or Guzli cheaper?
Solvea starts at See pricing page and Guzli starts at $49/mo. Check both pricing pages for current plans.
Do Solvea and Guzli have free plans?
Solvea: No, 7-day trial. Guzli: No.
Who makes Solvea?
Solvea is made by Solvea.
Who makes Guzli?
Guzli is made by Guzli.
Which should I choose, Solvea or Guzli?
Choose Solvea if you value voice, chat and email in one system and live call translation. Choose Guzli if you value one agent across chat, email and phone and agents can take actions, not just answer.