kitio.aiEmpathy vs BatteryIncluded
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Empathy starts at See pricing page and BatteryIncluded starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI commerce search
- Conversational AI Mode
- Merchandising controls
- AI spell check
- Self-managed components
- Adobe Commerce and VTEX integrations
- Hybrid LLM search
- Typo-tolerant auto-suggest
- Merchandising controls
- AI product recommendations
- Analytics dashboard and API
| Feature | Empathy | BatteryIncluded |
|---|---|---|
| Best for | Private AI search and conversational discovery for e-commerce sites | Cookieless AI search, merchandising and recommendations for online shops |
| Category | Legal, finance & HR | Legal, finance & HR |
| Pricing model | Paid | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No | No |
| Made by | Empathy.co | BatteryIncluded |
| Based in | Spain | Germany |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Both offer: Merchandising controls.
Pricing compared
Empathy starts at See pricing page and BatteryIncluded starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Charge
From €2,500/mo
- 1 search index
- Auto-suggest and typo tolerance
- Standard merchandising
Power
From €3,500/mo
- Up to 3 search indexes
- Guided search and synonyms
- Dashboard, analytics and API
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Empathy
- Can be hosted in your own cloud
- No reliance on big tech AI providers
- Integrates with Adobe Commerce and VTEX
- Aimed at large retailers
- No public pricing
- Setup needs technical resources
BatteryIncluded
- No cookies or tracking needed
- Fast on large catalogs
- Marketing can tune results directly
- High entry price
- Aimed at large shops only
- LLM search is a paid add-on
Which one should you choose?
Choose Empathy if you want:
- Can be hosted in your own cloud
- No reliance on big tech AI providers
- Integrates with Adobe Commerce and VTEX
Watch out: aimed at large retailers.
Choose BatteryIncluded if you want:
- No cookies or tracking needed
- Fast on large catalogs
- Marketing can tune results directly
Watch out: high entry price.
Empathy vs BatteryIncluded FAQ
What is the difference between Empathy and BatteryIncluded?
Empathy: Private AI search and conversational discovery for e-commerce sites. BatteryIncluded: Cookieless AI search, merchandising and recommendations for online shops. Both are legal, finance & hr tools.
Is Empathy or BatteryIncluded cheaper?
Empathy starts at See pricing page and BatteryIncluded starts at See pricing page. Check both pricing pages for current plans.
Do Empathy and BatteryIncluded have free plans?
Empathy: No. BatteryIncluded: No.
Who makes Empathy?
Empathy is made by Empathy.co, based in Spain.
Who makes BatteryIncluded?
BatteryIncluded is made by BatteryIncluded, based in Germany.
Which should I choose, Empathy or BatteryIncluded?
Choose Empathy if you value can be hosted in your own cloud and no reliance on big tech ai providers. Choose BatteryIncluded if you value no cookies or tracking needed and fast on large catalogs.