Empathy vs AI-Redact
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Empathy starts at See pricing page and AI-Redact starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI commerce search
- Conversational AI Mode
- Merchandising controls
- AI spell check
- Self-managed components
- Adobe Commerce and VTEX integrations
- AI detection of PII and PHI
- Permanent redaction
- OCR for scanned documents
- Batch file processing
- Review before redacting
- API access
| Feature | Empathy | AI-Redact |
|---|---|---|
| Best for | Private AI search and conversational discovery for e-commerce sites | Finds and permanently redacts personal data in PDF documents |
| Category | Legal, finance & HR | Legal, finance & HR |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | See pricing page |
| Free plan | No | Yes |
| Made by | Empathy.co | AI-Redact |
| Based in | Spain | India |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Empathy starts at See pricing page and AI-Redact starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Free
Free
- Up to 4 pages per PDF
- Single file at a time
- Watermarked output
Pro
From $0.13 / page
- Unlimited pages per file
- No watermark
- Bulk redaction
- Volume discounts
Enterprise
Contact sales
- Dedicated support and SLA
- On-premise deployment
- Custom integrations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Empathy
- Can be hosted in your own cloud
- No reliance on big tech AI providers
- Integrates with Adobe Commerce and VTEX
- Aimed at large retailers
- No public pricing
- Setup needs technical resources
AI-Redact
- Free for short PDFs with no signup
- Pay per page instead of a subscription
- Handles scanned documents
- Free output carries a watermark
- Free tier limited to 4 pages per PDF
- SOC 2 certification still in progress
Which one should you choose?
Choose Empathy if you want:
- Can be hosted in your own cloud
- No reliance on big tech AI providers
- Integrates with Adobe Commerce and VTEX
Watch out: aimed at large retailers.
Choose AI-Redact if you want:
- Free for short PDFs with no signup
- Pay per page instead of a subscription
- Handles scanned documents
Watch out: free output carries a watermark.
Empathy vs AI-Redact FAQ
What is the difference between Empathy and AI-Redact?
Empathy: Private AI search and conversational discovery for e-commerce sites. AI-Redact: Finds and permanently redacts personal data in PDF documents. Both are legal, finance & hr tools.
Is Empathy or AI-Redact cheaper?
Empathy starts at See pricing page and AI-Redact starts at See pricing page. Check both pricing pages for current plans.
Do Empathy and AI-Redact have free plans?
Empathy: No. AI-Redact: Yes.
Who makes Empathy?
Empathy is made by Empathy.co, based in Spain.
Who makes AI-Redact?
AI-Redact is made by AI-Redact, based in India.
Which should I choose, Empathy or AI-Redact?
Choose Empathy if you value can be hosted in your own cloud and no reliance on big tech ai providers. Choose AI-Redact if you value free for short pdfs with no signup and pay per page instead of a subscription.