kitio.aiEbbot vs Ribbo AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Ebbot starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI chat agent
- AI email agent
- EbbotGPT language model
- Conversation insights
- Human handover
- System integrations
- WhatsApp and web chat agent
- Instagram, Messenger and SMS
- Answers from your own data
- Handover to staff
- Actions like holds and bookings
| Feature | Ebbot | Ribbo AI |
|---|---|---|
| Best for | AI chat and email agents for customer service and internal help desks | AI customer service agent for WhatsApp, web chat and social DMs |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $20/mo |
| Free plan | No | Yes |
| Made by | Ebbot | Ribbo AI |
| Based in | Sweden | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
Ebbot starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 1 agent
- 30 message credits
- 1 knowledge base
Starter
$20/mo
- 1 agent
- 1,000 message credits per month
- 5 files
Growth
$50/mo
- 3 agents
- 2,500 message credits per month
- Frontier models
Scale
$150/mo
- 5 agents
- 5,000 message credits per month
- Remove Ribbo branding
Custom
Contact sales
- 15,000+ message credits
- Agents to suit
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Ebbot
- Covers both chat and email support
- Works for internal HR and IT desks too
- Built-in insights into customer questions
- No public pricing
- Demo required to get started
- Focus is on Nordic and Dutch markets
Ribbo AI
- Covers WhatsApp and social channels
- Free plan without a card
- Clear handover to humans
- Free plan has only 30 message credits
- Branding removal only on Scale
- Credit caps on every plan
Which one should you choose?
Choose Ebbot if you want:
- Covers both chat and email support
- Works for internal HR and IT desks too
- Built-in insights into customer questions
Watch out: no public pricing.
Choose Ribbo AI if you want:
- Covers WhatsApp and social channels
- Free plan without a card
- Clear handover to humans
Watch out: free plan has only 30 message credits.
Ebbot vs Ribbo AI FAQ
What is the difference between Ebbot and Ribbo AI?
Ebbot: AI chat and email agents for customer service and internal help desks. Ribbo AI: AI customer service agent for WhatsApp, web chat and social DMs. Both are customer support tools.
Is Ebbot or Ribbo AI cheaper?
Ebbot starts at See pricing page and Ribbo AI starts at $20/mo. Check both pricing pages for current plans.
Do Ebbot and Ribbo AI have free plans?
Ebbot: No. Ribbo AI: Yes.
Who makes Ebbot?
Ebbot is made by Ebbot, based in Sweden.
Who makes Ribbo AI?
Ribbo AI is made by Ribbo AI.
Which should I choose, Ebbot or Ribbo AI?
Choose Ebbot if you value covers both chat and email support and works for internal hr and it desks too. Choose Ribbo AI if you value covers whatsapp and social channels and free plan without a card.