kitio.aiAdded Nov 5, 2026
Ebbot
PaidAI chat and email agents for customer service and internal help desks
What is Ebbot?
Ebbot provides AI agents that answer customer questions over chat and email and hand complex cases to human staff. It is aimed at service teams in telecom, e-commerce, energy, housing, finance and the public sector, and also covers HR and IT help desks. Dialogtrail is now part of Ebbot.
The platform combines a chat agent, an email agent and an AI insights module that shows what customers ask about and where the bot struggles. It runs on the company's own language model, EbbotGPT, and connects to existing service systems through a set of integrations so an agent can look things up and act across channels.
Ebbot is a Swedish company and its site is available in English, Swedish and Dutch. Pricing is not published; companies book a demo, and an ROI calculator estimates savings from automating repetitive questions.
Features
- AI chat agent
- AI email agent
- EbbotGPT language model
- Conversation insights
- Human handover
- System integrations
Tags
Releases
+ Submit new release- Listed
Ebbot was added to the directory.
Organization
Ebbot
🇸🇪 Sweden
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
Sponsored
Your AI tool here
A Featured launch puts your tool in this spot and on the home page for a week.
Top Ebbot alternatives
View allCustomer support
German AI chatbot, email bot and voice bot for customer service
Customer support
Chatbots, voicebots and emailbots for customer and employee service
If you liked Ebbot
- Ribbo AINew
AI customer service agent for WhatsApp, web chat and social DMs
Freemium · $20/moCustomer support - AwhyNew
Italian AI chatbot and live chat platform for customer service
PaidCustomer supportMade in Italy Website live chat software with AI reply suggestions and chatbots
Free trialCustomer support1 viewsMade in Poland- HelpjuiceNew
Knowledge base software with AI writing, search and chatbot
Free trial · $249/moCustomer supportMade in United States
Pros and cons
Pros
- Covers both chat and email support
- Works for internal HR and IT desks too
- Built-in insights into customer questions
Cons
- No public pricing
- Demo required to get started
- Focus is on Nordic and Dutch markets
Prompts & results
No prompts yet. Add your own prompt and output to help others use this tool.
Share a prompt
Reviews
Q&A
What is Ebbot?
Ebbot provides AI agents that answer customer questions over chat and email and hand complex cases to human staff. It is aimed at service teams in telecom, e-commerce, energy, housing, finance and the public sector, and also covers HR and IT help desks. Dialogtrail is now part of Ebbot.
What happened to Dialogtrail?
Dialogtrail's site now redirects to Ebbot, which offers the same kind of AI customer service automation under the Ebbot name.
Can Ebbot be used for internal support?
Yes. Besides external customer service, it is offered for HR questions and IT service desks.
How much does Ebbot cost?
Ebbot is paid.
Is there a free version of Ebbot?
No. Ebbot is a paid tool.
What are the main features of Ebbot?
AI chat agent, AI email agent, EbbotGPT language model, Conversation insights, Human handover, System integrations.
Who makes Ebbot?
Ebbot is made by Ebbot.
What are the best alternatives to Ebbot?
Popular alternatives include OMQ, HiOperator, Feedyou.