kitio.aiCXassist vs MailBuddy
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. MailBuddy is completely free, while CXassist is free trial.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Reply drafts in your tone
- Auto-send per label
- Smart email categorization
- Magic Rewrite
- Translation in 100+ languages
- Training on files and URLs
- Reply drafts inside Gmail
- Context from the previous message
- Custom instructions for tone
- No setup beyond the extension
| Feature | CXassist | MailBuddy |
|---|---|---|
| Best for | Drafts Gmail and Outlook replies in your own voice | Chrome extension that drafts Gmail replies with GPT |
| Category | Writing | Writing |
| Pricing model | Free trial | Free |
| Starting price | $9.99/mo | Free |
| Free plan | No, 14-day trial | Yes, fully free |
| Made by | CXassist | MailBuddy |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
MailBuddy is completely free, while CXassist is free trial.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free Trial
Free
- 14 days
- 150 emails in total
- Draft mode only
- 1 inbox
Starter
$9.99/mo
- 500 emails per month
- 1 custom persona
- Draft mode only
- Training on text and files
Pro
$24.99/mo
- 3,000 emails per month
- Unlimited personas
- Auto-send and draft modes
- 2 inboxes
Scale
From $299/mo
- 25,000 emails per month
- 5 inboxes and 5 seats
- Roles and audit logs
- Priority support and SLA
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
CXassist
- Works inside Gmail and Outlook
- Choose draft mode or auto-send
- Trainable on your own writing and files
- Monthly email caps on every plan
- Auto-send is locked to Pro and above
- Starter has a single custom persona
MailBuddy
- Free to use
- Works directly in Gmail
- Quick to install
- Chrome and Gmail only
- Underlying model version is unclear
- Long-term pricing is not stated
Which one should you choose?
Choose CXassist if you want:
- Works inside Gmail and Outlook
- Choose draft mode or auto-send
- Trainable on your own writing and files
Watch out: monthly email caps on every plan.
Choose MailBuddy if you want:
- Free to use
- Works directly in Gmail
- Quick to install
Watch out: chrome and gmail only.
CXassist vs MailBuddy FAQ
What is the difference between CXassist and MailBuddy?
CXassist: Drafts Gmail and Outlook replies in your own voice. MailBuddy: Chrome extension that drafts Gmail replies with GPT. Both are writing tools.
Is CXassist or MailBuddy cheaper?
MailBuddy is completely free, while CXassist is free trial.
Do CXassist and MailBuddy have free plans?
CXassist: No, 14-day trial. MailBuddy: Yes, fully free.
Who makes CXassist?
CXassist is made by CXassist.
Who makes MailBuddy?
MailBuddy is made by MailBuddy.
Which should I choose, CXassist or MailBuddy?
Choose CXassist if you value works inside gmail and outlook and choose draft mode or auto-send. Choose MailBuddy if you value free to use and works directly in gmail.