kitio.aiCXassist vs Ellie
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. CXassist starts at $9.99/mo and Ellie starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Reply drafts in your tone
- Auto-send per label
- Smart email categorization
- Magic Rewrite
- Translation in 100+ languages
- Training on files and URLs
- Style-matched drafts
- Automatic reply drafting
- Thread context
- Inbox categorisation
- Gmail and Outlook support
| Feature | CXassist | Ellie |
|---|---|---|
| Best for | Drafts Gmail and Outlook replies in your own voice | AI email assistant that drafts replies in your own writing style |
| Category | Writing | Writing |
| Pricing model | Free trial | Free trial |
| Starting price | $9.99/mo | See pricing page |
| Free plan | No, 14-day trial | No, trial available |
| Made by | CXassist | Ellie |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
CXassist starts at $9.99/mo and Ellie starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free Trial
Free
- 14 days
- 150 emails in total
- Draft mode only
- 1 inbox
Starter
$9.99/mo
- 500 emails per month
- 1 custom persona
- Draft mode only
- Training on text and files
Pro
$24.99/mo
- 3,000 emails per month
- Unlimited personas
- Auto-send and draft modes
- 2 inboxes
Scale
From $299/mo
- 25,000 emails per month
- 5 inboxes and 5 seats
- Roles and audit logs
- Priority support and SLA
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
CXassist
- Works inside Gmail and Outlook
- Choose draft mode or auto-send
- Trainable on your own writing and files
- Monthly email caps on every plan
- Auto-send is locked to Pro and above
- Starter has a single custom persona
Ellie
- Drafts sound like you
- Works without changing email apps
- You approve every reply
- Needs broad inbox access
- Small company with limited track record
Which one should you choose?
Choose CXassist if you want:
- Works inside Gmail and Outlook
- Choose draft mode or auto-send
- Trainable on your own writing and files
Watch out: monthly email caps on every plan.
Choose Ellie if you want:
- Drafts sound like you
- Works without changing email apps
- You approve every reply
Watch out: needs broad inbox access.
CXassist vs Ellie FAQ
What is the difference between CXassist and Ellie?
CXassist: Drafts Gmail and Outlook replies in your own voice. Ellie: AI email assistant that drafts replies in your own writing style. Both are writing tools.
Is CXassist or Ellie cheaper?
CXassist starts at $9.99/mo and Ellie starts at See pricing page. Check both pricing pages for current plans.
Do CXassist and Ellie have free plans?
CXassist: No, 14-day trial. Ellie: No, trial available.
Who makes CXassist?
CXassist is made by CXassist.
Who makes Ellie?
Ellie is made by Ellie.
Which should I choose, CXassist or Ellie?
Choose CXassist if you value works inside gmail and outlook and choose draft mode or auto-send. Choose Ellie if you value drafts sound like you and works without changing email apps.