kitio.aiChatShape vs Thrivebase
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Thrivebase has the lower starting price: about $17 a month, against $19 for ChatShape.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website crawling
- PDF upload
- Embeddable chatbot
- Lead collection
- Custom branding and tone
- Train on your own files and pages
- Website chat widget
- Lead collection
- Conversation history
- Voice option
- Style customization
| Feature | ChatShape | Thrivebase |
|---|---|---|
| Best for | Train a customer support chatbot from your website link | Train a website chatbot on your own data for support |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $19/mo | $17/mo |
| Free plan | Yes | Yes |
| Made by | ChatShape | Thrivebase |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: Lead collection.
Pricing compared
Thrivebase has the lower starting price: about $17 a month, against $19 for ChatShape.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 20 messages per month
- 2 chatbot generations
- Deleted after 5 idle days
Hobby
$19/mo
- 500 messages per month
- 10 chatbot generations
- 500,000 characters per bot
Standard
$48/mo
- 4,000 messages per month
- 25 chatbot generations
- 5M characters per bot
Pro
$398/mo
- 30,000 messages per month
- 50 chatbot generations
- 10M characters per bot
5 plans
Free
Free
- 30 credits per month
- 100 KB data storage
- Data deleted after 14 days idle
Essential
$17/mo
- 2,000 credits per month
- 25 MB data storage
Standard
$49/mo
- 6,000 credits per month
- 50 MB data storage
Premium
$89/mo
- 10,000 credits per month
- 100 MB data storage
Ultimate
$375/mo
- 40,000 credits per month
- 300 MB data storage
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ChatShape
- Bot ready from just a link
- Free plan without a credit card
- Customizable look and tone
- Free bots deleted after 5 days idle
- Free plan allows only 20 messages a month
- Top plan is expensive
Thrivebase
- Accepts PDFs, CSVs, sitemaps and web pages
- Collects leads inside the chat
- Free plan without a credit card
- Free plan data deleted after 14 days idle
- Storage is small on lower plans
- Credit limits cap monthly messages
Which one should you choose?
Choose ChatShape if you want:
- Bot ready from just a link
- Free plan without a credit card
- Customizable look and tone
Watch out: free bots deleted after 5 days idle.
Choose Thrivebase if you want:
- Accepts PDFs, CSVs, sitemaps and web pages
- Collects leads inside the chat
- Free plan without a credit card
Watch out: free plan data deleted after 14 days idle.
ChatShape vs Thrivebase FAQ
What is the difference between ChatShape and Thrivebase?
ChatShape: Train a customer support chatbot from your website link. Thrivebase: Train a website chatbot on your own data for support. Both are customer support tools.
Is ChatShape or Thrivebase cheaper?
Thrivebase has the lower starting price: about $17 a month, against $19 for ChatShape.
Do ChatShape and Thrivebase have free plans?
ChatShape: Yes. Thrivebase: Yes.
Who makes ChatShape?
ChatShape is made by ChatShape.
Who makes Thrivebase?
Thrivebase is made by Thrivebase.
Which should I choose, ChatShape or Thrivebase?
Choose ChatShape if you value bot ready from just a link and free plan without a credit card. Choose Thrivebase if you value accepts pdfs, csvs, sitemaps and web pages and collects leads inside the chat.