kitio.aiChatShape vs Chat Data
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ChatShape starts at $19/mo and Chat Data starts at $19/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website crawling
- PDF upload
- Embeddable chatbot
- Lead collection
- Custom branding and tone
- Custom-trained AI agents
- Multichannel deployment
- AI phone agent
- Live chat escalation
- HIPAA mode with BAA
- API and SDK
| Feature | ChatShape | Chat Data |
|---|---|---|
| Best for | Train a customer support chatbot from your website link | Custom AI support agents for websites, messaging apps and phone |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Freemium |
| Starting price | $19/mo | $19/mo |
| Free plan | Yes | Yes |
| Made by | ChatShape | Chat Data |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
ChatShape starts at $19/mo and Chat Data starts at $19/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 20 messages per month
- 2 chatbot generations
- Deleted after 5 idle days
Hobby
$19/mo
- 500 messages per month
- 10 chatbot generations
- 500,000 characters per bot
Standard
$48/mo
- 4,000 messages per month
- 25 chatbot generations
- 5M characters per bot
Pro
$398/mo
- 30,000 messages per month
- 50 chatbot generations
- 10M characters per bot
5 plans
Free
Free
- 100 message credits per month
- 1 AI agent
- 100 scraped pages per month
Entry
$19/mo
- 1,500 message credits per month
- 1 AI agent
- Email notifications
Standard
$99/mo
- 10,000 message credits per month
- 7 AI agents
- HIPAA BAA available
Professional
$399/mo
- 40,000 message credits per month
- 20 AI agents
- 24,000 scraped pages per month
Enterprise
Contact sales
- Your own server or database
- Dedicated management page
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
ChatShape
- Bot ready from just a link
- Free plan without a credit card
- Customizable look and tone
- Free bots deleted after 5 days idle
- Free plan allows only 20 messages a month
- Top plan is expensive
Chat Data
- Deploys to many messaging channels
- HIPAA BAA on Standard and above
- Free plan for testing
- Free chatbots deleted after 60 days idle
- Entry plan allows only one agent
- SMS and extra credits cost more
Which one should you choose?
Choose ChatShape if you want:
- Bot ready from just a link
- Free plan without a credit card
- Customizable look and tone
Watch out: free bots deleted after 5 days idle.
Choose Chat Data if you want:
- Deploys to many messaging channels
- HIPAA BAA on Standard and above
- Free plan for testing
Watch out: free chatbots deleted after 60 days idle.
ChatShape vs Chat Data FAQ
What is the difference between ChatShape and Chat Data?
ChatShape: Train a customer support chatbot from your website link. Chat Data: Custom AI support agents for websites, messaging apps and phone. Both are customer support tools.
Is ChatShape or Chat Data cheaper?
ChatShape starts at $19/mo and Chat Data starts at $19/mo. Check both pricing pages for current plans.
Do ChatShape and Chat Data have free plans?
ChatShape: Yes. Chat Data: Yes.
Who makes ChatShape?
ChatShape is made by ChatShape.
Who makes Chat Data?
Chat Data is made by Chat Data.
Which should I choose, ChatShape or Chat Data?
Choose ChatShape if you value bot ready from just a link and free plan without a credit card. Choose Chat Data if you value deploys to many messaging channels and hipaa baa on standard and above.